Connecticut Bank Uses DVRs To Collect Evidence, Pinpoint Potential Fraud

Union Savings Bank has selected 3VR as its enterprise standard for intelligent video management, with integration services provided by United Alarm Services.

“3VR wowed us with their video quality and rapid searchability,” said Bill McNamara, Union Savings Bank senior vice president of information technology and security. “Their technology rich platform gives us powerful new investigative tools and promises to eliminate many of the storage and management costs that burdened us when using older, antiquated DVR technology.”

Union Savings will use 3VR SmartRecorders not only to collect evidence and pinpoint potential fraudsters using advanced facial surveillance technology, but also to proactively acknowledge key customers who arrive at the bank.

“Helping banks protect their customers from fraud and serve them more effectively is a critical focus at 3VR,” said Gary Kallman, vice president of Worldwide Sales and Field Operations at 3VR.

United Alarm Services was chosen as the bank's new integrator because the company presented future-looking technology combined with experience and local service the bank could trust.

“The combination of local service and best of breed technology was what clinched our support of 3VR and United Alarm,” said Bob Paquette, senior security analyst for Union Savings Bank. “The level of skill and support during the implementation made the transition a snap.”

Established in 1866 and headquartered in Danbury, Conn., Union Savings Bank is a $1.8 billion mutual bank dedicated to providing customer service to its customers and communities. As a full-service financial institution, Union Savings Bank provides banking, mortgage, investment and insurance products throughout western Connecticut with 18 offices.

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