The retail landscape especially with regard to emerging point of sale technologies is in an era of extremely rapid change and advance. Increased automation of service channels has many potential benefits for the retailer including customer convenience and resultant satisfaction, decreased labor costs, and opportunities for innovative merchandising. Omni-channel retail characteristics are poorly understood as the technology and use by customers is still in the nascent developmental phase. Thus, it is even harder to foresee the impact on loss prevention.
However, before undertaking widespread implementation of technology-enabled checkout systems and re-engineering checkout processes, companies would be prudent to identify potential loss prevention risks and develop efficacious strategies to mitigate identified risks.
This presentation will provide an overview of the various emerging mobile POS scenarios and the associated loss prevention challenges.
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DATE: October 25, 2012
TIME 2:00PM EST - 1:00PM CST - 11:00AM PST
Lisa LaBruno, leads all Asset Protection offerings for Retail Industry Leaders Association (RILA) in the areas of loss prevention, retail crime, workplace safety, disaster recovery, operational audit, research and benchmarking.
Prior to arriving at RILA in March, 2010 LaBruno was a practicing attorney for nearly 20 years. She came to RILA from The Home Depot where she served as in-house attorney for eight years. In her role as senior counsel at The Home Depot, LaBruno primarily supported the Company’s Loss Prevention group enterprise-wide, providing key support in various areas including criminal investigations and prosecution, risk management, compliance, litigation, civil recovery, policy drafting and training.
Byron Smith is a veteran asset protection professional with a twenty-two year career working for various retailers, including Eckerd Drugs, Office Depot, Circuit City and 7-Eleven.Sponsor
His experience has specialized in directing regional and corporate asset protection/loss prevention, risk management, and safety. He has also held board member positions with The Houston Crime Stoppers and The Texas Retailers Association. Byron holds a Bachelor of Science degree in Political Science from Sam Houston State University. He and his wife make Dallas, Texas their home.
Smartvue makes the world a safer place with amazing video surveillance solutions. The company has protected organizations worldwide including Google, Boeing, Rolls Royce, Moe's Southwest Grill, Nissan, and the Masters Golf Tournament. Smartvue has been honored with Best of Show and Innovations awards at CES, Mobility Awards, and the MacWorld Innovation Showcase. It has been highlighted in Forbes, Fast Company, and Wired Magazines. www.smartvue.com
Duration: 1 Hour
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