Inovonics and Armed Response Team Help Keep Retail Premises Secure

Inovonics, a provider of wireless sensor networks for commercial and life safety applications, has partnered with Armed Response Team (ART) to solve a persistent and costly security breech for an Albuquerque-based retailer, Accent Southwest Windows and Doors: copper wire theft.

The retailer was victimized four times in the past four years -- the last two incidents just a month apart about a year ago. As a tenant, Accent Southwest did not have to pay for the loss of 100 yards of copper or some $7,500 in electrician fees that resulted from its most recent incident, but lost sales opportunities have cost in excess of $20,000 each time.

“We had no power and customers couldn’t see,” said Greg Noel, Accent Southwest’s vice president. “We couldn’t ring up sales resulting in us being out of business.”

With the ongoing recession continuing to hit specific parts of the U.S., copper wire theft has become a way for individuals to make a living. Copper is the essential ingredient in power lines, heating and cooling pipes, and grounding wires—the basic components of the modern world. When this vital element is ripped from buildings, police stations, telecommunications providers –the world goes dark. The results can be dramatic – with cell phone calls dropped, retail outlets being put out of business for days or weeks, police officers unable to respond to crime scenes and city budgets constantly hampered by having to replace the essential metal.

Numerous studies indicate the growing concern of copper wire theft across the country, including one startling report in 2008 from the Department of Energy that estimated the theft of copper wire costs Americans $1 billion per year. Legislation across the country is mounting to put measures in place to thwart stealing of the precious metal and lobbyist groups have formed, such as the Coalition Against Copper Theft based in Washington, D.C. The Copper Coalition has grown consistently since its founding in 2008 with a heavy retail presence. Members include the International Council of Shopping Centers, National Association of Chain Drug Stores, Retail Industry Leaders Association and the National Retail Federation.

Noel says thieves targeting copper wiring “know how to cut the electrical wires even while the power is still on. They cut it ‘hot’ because they have insulated cutters. Once they cut the wire, a breaker trips and it shorts out. Then the thieves can work two, three or four hours — whatever they need to physically strip the wiring out of the service box, through the conduit and back to the transformers.”

After several attempts at trying to avert the perpetrators himself, Noel called ART, which installed and monitors his burglar alarm system. Armed Response Team CEO David Meurer recommended that Noel install Inovonics’ commercial-grade wireless monitoring contact sensors within the company’s control panel. If anyone touched the panel’s door or tried to tamper with it, an alarm would activate, alerting ART’s monitoring station in seconds.

ART tested a number of wireless systems before deciding to partner with Inovonics.

“We sat down and worked with them to develop the technology to easily, within the building codes, put trip sensors inside of those electrical enclosures that could communicate to an alarm system,” explained Meurer. “At the same time, we put in an audio alarm that would make it clear to anyone who touches the container that they’ve been noticed and that someone is coming.”

“Our sensors and wireless devices are ideal for retail environments for a number of reasons. First, wireless offers a level of flexibility that fits the shop floor well. It can easily be moved around to accommodate new merchandising or layout schemes. Second, because it is 900 MHz technology, it is proven to be reliable and durable. People know it works in even the most difficult situations where human safety is critical,” said Mark Jarman, Inovonics president.

Meurer said he selected Inovonics mainly for those same reasons.

“It is wireless technology. That means a lot less labor and time, which made it a more cost-effective solution for Accent Southwest. Second was the fact that Inovonics’ wireless transmitters work well inside of a metal box,” he said. “Most wireless devices don’t. But, because Inovonics uses Frequency Hopping Spread Spectrum (FHSS) technology, it can communicate where most others fail, even within noisy, challenging environments.”

Since working with ART and installing the Inovonics’ wireless sensor network, Accent Southwest’s Noel says he hasn’t had any copper wire theft.

“The combined system from ART and Inovonics has worked like a charm,” he said. “I have to believe that the system has deterred many further attempts at stealing our copper wiring. Even with just one theft prevented, the system has easily paid for itself.”

Featured

  • Report: 47 Percent of Security Service Providers Are Not Yet Using AI or Automation Tools

    Trackforce, a provider of security workforce management platforms, today announced the launch of its 2025 Physical Security Operations Benchmark Report, an industry-first study that benchmarks both private security service providers and corporate security teams side by side. Based on a survey of over 300 security professionals across the globe, the report provides a comprehensive look at the state of physical security operations. Read Now

    • Guard Services
  • Identity Governance at the Crossroads of Complexity and Scale

    Modern enterprises are grappling with an increasing number of identities, both human and machine, across an ever-growing number of systems. They must also deal with increased operational demands, including faster onboarding, more scalable models, and tighter security enforcement. Navigating these ever-growing challenges with speed and accuracy requires a new approach to identity governance that is built for the future enterprise. Read Now

  • Eagle Eye Networks Launches AI Camera Gun Detection

    Eagle Eye Networks, a provider of cloud video surveillance, recently introduced Eagle Eye Gun Detection, a new layer of protection for schools and businesses that works with existing security cameras and infrastructure. Eagle Eye Networks is the first to build gun detection into its platform. Read Now

  • Report: AI is Supercharging Old-School Cybercriminal Tactics

    AI isn’t just transforming how we work. It’s reshaping how cybercriminals attack, with threat actors exploiting AI to mass produce malicious code loaders, steal browser credentials and accelerate cloud attacks, according to a new report from Elastic. Read Now

  • Pragmatism, Productivity, and the Push for Accountability in 2025-2026

    Every year, the security industry debates whether artificial intelligence is a disruption, an enabler, or a distraction. By 2025, that conversation matured, where AI became a working dimension in physical identity and access management (PIAM) programs. Observations from 2025 highlight this turning point in AI’s role in access control and define how security leaders are being distinguished based on how they apply it. Read Now

New Products

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.

  • Camden CV-7600 High Security Card Readers

    Camden CV-7600 High Security Card Readers

    Camden Door Controls has relaunched its CV-7600 card readers in response to growing market demand for a more secure alternative to standard proximity credentials that can be easily cloned. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them virtually clone-proof and highly secure.

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame.