The Healthcare Industry: 2014

The Healthcare Industry: 2014's Biggest Data Breach Victim

For many, 2014 has been the year of the data breach. While media attention was largely focused on breaches at major retailers, it was actually the healthcare industry that suffered the most substantial blow this year. According to the Identity Theft Resource Center, the medical industry accounted for 43 percent of all data breaches for the calendar year. And, the Ponemon Institute reported an estimated 1.84 million Americans were victims of medical identity theft last year. It looks like there’s no slowing for healthcare industry breaches, as we can expect an equally active year looking forward.

Starting on January 1, 2015, under provisions set by the 2009 American Recovery and Reinvestment Act, healthcare organizations will be required to show they have implemented digital medical records in order to continue to receive funding from Medicaid and Medicare. With this push to get more and more medical records online, it is essential that we understand why healthcare organizations have been under attack in the past and, more importantly, what these organizations can do to protect themselves from cyber criminals in 2015.

Why are healthcare organizations being targeted?

One of the key reasons healthcare organizations are being targeted with alarming frequency is the financial appeal of a medical identity to cyber criminals. According to the World Privacy Forum, a medical identity, which includes private information like Social Security numbers and health plan ID numbers, is worth about $50 on the online black market. By comparison, a cyber criminal can fetch around $1 for a Social Security number and $3 for an active credit card. The high value of a medical identity makes it incredibly desirable to high-tech criminals looking to make a quick buck.

Another reason for the growth of medical identity theft is the rapidly approaching January 1 deadline for healthcare facilities to show “meaningful use” of electronic health records (EHRs). This deadline is causing many healthcare facilities to scramble to transition existing paper records online in order to avoid penalties. In the process, these facilities are sometimes failing to ensure security best practices. This is especially evident for smaller healthcare facilities. These facilities don’t have the staff or resources that larger organizations have which can put a strain on resources and leads to oversights in security efforts.

What steps are being taken to ensure security now?

This October, CSID, in partnership with Research Now, conducted a survey to gain insight into what measures healthcare facilities are currently taking to protect themselves ahead of the inevitable shift to digital records.

While an overwhelming majority of respondents (85 percent) felt that their systems adequately limit the risk of a breach, only 17 percent of organizations are worried about losing patient data in the case of a breach. Even more worrisome, 41 percent of the surveyed healthcare organizations spend 10 percent or less of their IT budget on protecting patient data against a breach.

The survey also found that roughly half of employees at healthcare organizations that have access to EHRs also have access to their personal email at work – making it easy for patient data to leave a controlled environment undetected.

While most healthcare organizations showed they are implementing basic security measures like firewalls, anti-virus software and strict password enforcement, only 32 percent said they use multi-factor authentication and only 27 percent said they actively vet third-party vendors.

The results of the survey demonstrate that there is plenty of room for healthcare organizations to improve upon their security. With the move to digital records, it’s clear that data breaches will continue to threaten the healthcare industry. So, as we look to 2015:

What can healthcare organizations do to protect themselves?

Make security education for employees a priority: According to CSID’s survey, nearly half of healthcare organizations do not currently have programs in place to educate employees on how medical identity theft happens. Increasing employee education will arm individual employees with the tools they need to protect patient data.

Audit third-party vendors: Not enough healthcare organizations are auditing third party vendors, which is essential for increasing security. Any outside vendor that has access to patient information should be thoroughly vetted.

Track, encrypt and password-protect mobile devices hosting patient information: Organizations should create a BYOD policy that puts strict limits on how patient data can be viewed and transmitted on devices.

Collaborate with other healthcare organizations: In a closed environment, share resources with other organizations and exchange ideas for improving security measures.

Have a response plan: In the event of a data breach crisis, executives and employees should be able to reference an up-to-date plan for guidelines on policies and procedures.

Data breaches will not go away in 2015. Cyber criminals will continue their attempts to steal medical identities, especially as so much of our physical world makes the transition to digital. However, with increased education, a more substantial vetting process for third party vendors, the tracking of mobile devices, increased collaboration among healthcare organizations, and a solid response plan, healthcare organizations can better defend themselves against these cyber threats.

About the Author

Joe Ross is the president and co-founder of CSID.

Featured

  • Choosing the Right Solution

    Today, there is a strong shift from on-prem installations to cloud or hybrid-cloud deployments. As reported in the 2024 Genetec State of Physical Security report, 66% of end users said they will move to managing or storing more physical security in the cloud over the next two years. Read Now

  • New Report Reveals Top Security Risks for U.S. Retail Chains

    Interface Systems, a provider of security, actionable insights, and purpose-built networks for multi-location businesses, has released its 2024 State of Remote Video Monitoring in Retail Chains report. The detailed study analyzed over 2 million monitoring requests across 4,156 retail locations in the United States from September 2023 to August 2024. Read Now

  • Gaining a Competitive Edge

    Ask most companies about their future technology plans and the answers will most likely include AI. Then ask how they plan to deploy it, and that is where the responses may start to vary. Every company has unique surveillance requirements that are based on market focus, scale, scope, risk tolerance, geographic area and, of course, budget. Those factors all play a role in deciding how to configure a surveillance system, and how to effectively implement technologies like AI. Read Now

  • 6 Ways Security Awareness Training Empowers Human Risk Management

    Organizations are realizing that their greatest vulnerability often comes from within – their own people. Human error remains a significant factor in cybersecurity breaches, making it imperative for organizations to address human risk effectively. As a result, security awareness training (SAT) has emerged as a cornerstone in this endeavor because it offers a multifaceted approach to managing human risk. Read Now

Featured Cybersecurity

Webinars

New Products

  • EasyGate SPT and SPD

    EasyGate SPT SPD

    Security solutions do not have to be ordinary, let alone unattractive. Having renewed their best-selling speed gates, Cominfo has once again demonstrated their Art of Security philosophy in practice — and confirmed their position as an industry-leading manufacturers of premium speed gates and turnstiles. 3

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening. 3

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction. 3