Interface Systems Appoints Brent Duncan as CEO

Interface Systems has announced that Brent Duncan, the company’s COO and President, has been appointed as chief executive officer. He succeeds the company’s founder, Michael Shaw, who will take on the role of executive chairman, where he will focus on a range of strategic initiatives in Interface’s next phase of growth.

Duncan joined Interface three years ago as chief revenue officer, and was promoted to COO and president in November 2020. He has a proven track record in conceptualizing and implementing a successful go-to-market strategy that resulted in 37% YoY sales growth and a significant uptick in new marquee logo customer growth. Duncan was also instrumental in building a culture of relentless customer support that has contributed to Interface’s significant market share gains.

“Brent is a seasoned executive and his proven ability to execute on our vision and strategy, combined with his passion for superior customer experience, make him the perfect choice as Interface’s next CEO,” Shaw said.

“Interface is unique in its ability to offer managed services that combine physical security, network infrastructure and business analytics to consumer-facing distributed enterprises. We believe Brent is well-positioned to be Interface’s new CEO and are pleased that Michael will continue to add value in his new role,” said Simon Crocker, a managing director of MSD Partners, L.P., Interface's primary equity partner.

“I am thrilled and honored to take on the role of CEO at Interface, a customer-centric company with a vibrant culture of innovation, and talented employees. I look forward to working closely with Michael, our board of directors, and the leadership team to capitalize on the significant market opportunities ahead of us,” Duncan said.
 

Featured

New Products

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.