From Atlantic City to Las Vegas, casinos, gaming hotels and resorts are always looking for new ways to enhance the customer experience and differentiate themselves from their competitors.
- By Jennifer Hones
- May 30, 2023
From Atlantic City to Las Vegas, casinos, gaming hotels and resorts are always looking for new ways to enhance the customer experience and differentiate themselves from their competitors. With more than 1,000 casinos across the United States, the challenge to foster customer loyalty and create positive brand preference is fierce.
- By Jennifer Hones
- May 15, 2023
Genetec Inc., a provider of unified security, public safety, operations, and business intelligence solutions, has helped River Cree Resort and Casino modernize security, surveillance, and compliance with a unified solution based on Genetec Security Center.
Vision AI company Oosto announced its partnership with Muscogee Nation Gaming Enterprises, one of the largest tribal casino owners and operators in the U.S., to protect its flagship River Spirit Casino and Resort’s gaming floors in Oklahoma, with face-based security software incorporated throughout its facility’s cameras.
For a casino, constant threats of theft, hacking, and fraud from guests and employees are simply table stakes. The combination of high-volume visitor traffic and significant amounts of cash can create potential security nightmares, with the cards often stacked against the house.
- By Jordan Rivchun
- Jul 29, 2022
The number of cameras available from Hanwha Techwin was a key differentiator for the We-Ko-Pa Resort as it enabled them to choose the right camera for every situation.
- By Tim Lyvers
- Mar 01, 2022
The year 2020 was a challenge for casinos, as lockdowns forced them to close their doors and ultimately cost the gaming industry $18.3 billion in the 2020 fiscal.
- By Gerald Becker
- Jan 27, 2022
The Chickasaw Nation is a federally recognized, independent Native American nation located in south-central Oklahoma. The nation’s territory covers more than 7,600 square miles and is home to a population of nearly 70,000.
- By Ralph C. Jensen
- Mar 01, 2020
There are good reasons that video surveillance is mandated for any casino operation by both federal and state gaming authorities – it has proven to be an effective tool to help ensure safety,
- By Jason Oakley
- Mar 01, 2020
Konami plans to roll out facial recognition software on its machines in the next six to nine months.
- By Haley Samsel
- Oct 29, 2019
Mohegan Sun is a premier gaming and resort destination covering 185 acres of reservation land along the banks of the Thames River in the foothills of southeastern Connecticut. First opened on Oct. 12, 1996, Mohegan Sun can truly be classified as a mega- resort.
- By Ralph C. Jensen
- Aug 01, 2019
The Star Casino in Sydney, Australia, will deploy facial recognition tech as part of an ongoing A$10 million security upgrade
- By Jessica Davis
- Mar 12, 2019
Like many gaming venues, the lighting scheme at the Hard Rock Hotel & Casino Tulsa in Oklahoma focuses on creating an atmosphere of fun and excitement.
- By Steve Darragh
- Mar 01, 2019
Hotels and casinos on the Las Vegas Strip are increasing security with K-9 units and advanced technology.
- By Sydny Shepard
- Oct 15, 2018
The West Coast resort has added two ‘bots to the force, with at least one more planned.
- By Jordan Lutke
- Sep 12, 2018
The casino and hospitality industry includes hotels, restaurants, entertainment venues as well as gaming elements to entertain visitors and guests.
- By Jennifer Hackenburg
- Mar 01, 2018
Blockchain, the backbone technology behind Bitcoin, has grown exponentially since its inception in 2008. Since 2013, Google searches of “blockchain” have risen by 1,900 percent.
- By Jaikishan Rajaraman
- Mar 01, 2018
CES organizers added vehicle blockades, more armed security and other safety measures for the giant tech trade show.
- By Sydny Shepard
- Jan 09, 2018
As we look back on these security events, think of how we can move forward to predict and prevent incidents like this in the future.
- By Jessica Davis
- Dec 21, 2017
In the wake of October’s Mandalay Bay shooting that left 59 dead, a hotel in Las Vegas has begun testing a discreet weapon-sensing security device.
- By Jessica Davis
- Dec 13, 2017