TMA Releases Comprehensive Operator Training for its ANSI/TMA-AVS-01 Standard

  • Jul 01, 2024

The Monitoring Association (TMA) today announces the launch of its AVS-01 Alarm Validation Scoring Standard online training, an interactive three-module course. Developed primarily for monitoring center operators and delivered online, the dynamic course provides a comprehensive introduction to the AVS-01 Standard; illustrates the Standard’s measurable alarm level classifications; demonstrates the call handling process; and explains the importance of public safety and law enforcement engagement. The course is now available FREE at TMATraining.net.

“The AVS-01 Standard directly addresses the alarm industry’s goal to provide greater situational awareness to public safety, ECC telecommunicators, and law enforcement,” stated TMA President Steve Butkovich. “As monitoring centers and ECCs move to adopt and integrate the AVS-01 Standard into their Standard Operating Procedures (SOPs), it is now critical to establish a strong understanding of the contents and benefits of the AVS-01 Standard. This training provides the required core knowledge for all stakeholders.”

“TMA is committed to advancing the professionalism and effectiveness of monitoring centers across the country through education,” said TMA CEO Celia Besore. “This new course is an exciting and important addition to our portfolio of training courses. It provides operators with the knowledge and skills necessary to integrate and streamline the alarm classification process into their pre-existing call handling process.”

David Charney, CCO of Stealth Monitoring in Dallas, TX, said, “I was really impressed by how the training not only showed the operator how to classify an existing alarm, but also how to escalate and de-escalate alarms as more information becomes available.”

By adopting the AVS-01 Standard, monitoring centers can significantly enhance their alarm response processes, improve public safety outcomes, and contribute to industry-wide standardization and efficiency. For more information about the AVS-01 training course and to enroll, please visit TMATraining.net.

Featured

  • Mall of America Deploys AI-Powered Analytics to Enhance Parking Intelligence

    Mall of America®, the largest shopping and entertainment complex in North America, announced an expansion of its ongoing partnership with Axis Communications to deploy cutting-edge car-counting video analytics across more than a dozen locations. With this expansion, Mall of America (MOA) has boosted operational efficiency, improved safety and security, and enabled more informed decision-making around employee scheduling and streamlining transportation for large events. Read Now

  • Security Industry Association Launches New “askSIA” AI Tool

    The Security Industry Association (SIA) has unveiled a brand-new SIA member benefit – askSIA, a conversational AI agent designed to help users get the most out of their SIA membership, easily access SIA resources and find the latest information on SIA’s training and courses, reports and publications, events, certification offerings and more. SIA members can easily find askSIA by visiting the SIA homepage or looking for the askSIA icon in the top left of webpages. Read Now

    • Industry Events

  • Industry Embraces Mobile Access, Biometrics and AI

    A combination of evolving workplace dynamics, technology innovation and new user expectations is changing how people enter and interact with physical spaces. Access control is at the heart of these changes. Combined with biometrics and AI, mobile access control has become increasingly crucial for deploying entry solutions that are seamless, secure and adaptive to user needs. Read Now

  • Sustainable Video Solution Delivered for Landmark City of London Office Development

    An advanced, end-to-end video solution from IDIS, with a focus on reducing waste and costs, has helped a major office development in the City of London align its security with sustainability objectives. Read Now

  • DHS to End ‘Shoes-Off’ Travel Policy

    Homeland Security Secretary Kristi Noem announced a new policy today which will allow passengers traveling through domestic airports to keep their shoes on while passing through security screening at TSA checkpoints. Read Now

Most   Popular

New Products

  • Automatic Systems V07

    Automatic Systems V07

    Automatic Systems, an industry-leading manufacturer of pedestrian and vehicle secure entrance control access systems, is pleased to announce the release of its groundbreaking V07 software. The V07 software update is designed specifically to address cybersecurity concerns and will ensure the integrity and confidentiality of Automatic Systems applications. With the new V07 software, updates will be delivered by means of an encrypted file.

  • EasyGate SPT and SPD

    EasyGate SPT SPD

    Security solutions do not have to be ordinary, let alone unattractive. Having renewed their best-selling speed gates, Cominfo has once again demonstrated their Art of Security philosophy in practice — and confirmed their position as an industry-leading manufacturers of premium speed gates and turnstiles.

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction.