Michigan City Fights Retail Crime With AI-Powered Video Surveillance, 911 Camera Sharing

To combat persistent retail crime and deliver peace of mind to workers in the bustling North Leroy Street business district, the City of Fenton Police Department has deployed a new AI-powered video surveillance system with camera-sharing technology to accelerate response time during retail heists or other emergencies.

Fenton is a small city with 12,000 permanent residents, but Chief of Police Jeffery Cross estimates 60,000 people come through the town daily. Located off Highway US-23, Fenton is a popular shopping and restaurant district for commuters and people from neighboring cities. Unfortunately, retail criminals also come to the area. The new video surveillance system is designed to deter, detect, and apprehend retail criminals.

Housed in a rugged, weatherproof cabinet and mounted on a telephone pole with two cameras, the new system includes Eagle Eye 911 Camera Sharing technology that gives Fenton’s 911 dispatch professionals immediate access to view live security camera footage during an 911 emergency through a partnership with RapidSOS.

“With 911 Camera Sharing, the 911 operator can see the situation as it unfolds and give law enforcement direct, quality information and immediate feedback about what happened, and what direction the suspect is headed in,” Cross explained. “That enhances safety for first responders and our community.”

In addition, the security cameras have built-in AI-powered Eagle Eye Smart Video Search, which enables Fenton’s authorized law enforcement officials to quickly search security camera footage for vehicles, people, or objects of interest.

“With Smart Video Search you can search for a ‘person wearing a red shirt and black pants’ a ‘blue Honda truck’ or ‘person with backpack’ and quickly find a shoplifting suspect or determine when a certain vehicle, person, or group of people entered a shopping center parking lot, which can be critical information for law enforcement,” said Joe Bommarito of Elite Fire Safety, a division of Sciens Building Solutions, a Novi, Mich.-based security integrator that is working with the City of Fenton on the project.

“Fenton’s new system with 911 Camera Sharing and AI features such as Smart Video Search is like having a virtual patrol in the Fenton business district,” he added.

“Last month the National Retail Federation reported a 93% increase in the average number of shoplifting incidents per year in 2023 versus 2019 and a 90% increase in dollar loss,” Dean Drako, CEO of Eagle Eye Networks said. “AI-powered video surveillance can now be deployed in more areas than ever, offering communities new ways to contend with rising retail crime.”

Featured

  • Cyber Overconfidence Is Leaving Your Organization Vulnerable

    The increased sophistication of cyber threats pumped by the relentless use of AI and machine learning brings forth record-breaking statistics. Cyberattacks grew 44% YoY in 2024, with a weekly average of 1,673 cyberattacks per organization. While organizations up their security game to help thwart these attacks, a critical question remains: Can employees identify a threat when they come across one? A Confidence Gap survey reveals that 86% of employees feel confident in their ability to identify phishing attempts. But things are not as rosy as they appear; the more significant part of the report finds this confidence misplaced. Read Now

  • Mission 500 Debuts Refreshed Identity Ahead of Security 5K/2K at ISC West

    Mission 500, the security industry’s nonprofit charity dedicated to supporting children in need across the US, Canada, and Puerto Rico, has unveiled a refreshed brand identity ahead of ISC West. The charity’s new look includes a modernized logo with refined messaging to reinforce Mission 500’s nearly decade-long commitment to serving the needs of children and families in crisis. Read Now

    • Industry Events
  • Meeting Modern Demands

    Door hardware and access control continue to be at the forefront of innovation within the security industry, continuously evolving to meet the dynamic needs of commercial spaces. Read Now

  • Leveraging IoT and Open Platform VMS for a Connected Future

    The evolution of urban environments is being reshaped by the convergence of Internet of Things (IoT) technology and open platform VMS. As cities worldwide grapple with growing populations and increasing operational complexities, these integrated technologies are emerging as powerful tools for creating more livable, efficient, and secure urban spaces. Read Now

New Products

  • Automatic Systems V07

    Automatic Systems V07

    Automatic Systems, an industry-leading manufacturer of pedestrian and vehicle secure entrance control access systems, is pleased to announce the release of its groundbreaking V07 software. The V07 software update is designed specifically to address cybersecurity concerns and will ensure the integrity and confidentiality of Automatic Systems applications. With the new V07 software, updates will be delivered by means of an encrypted file.

  • EasyGate SPT and SPD

    EasyGate SPT SPD

    Security solutions do not have to be ordinary, let alone unattractive. Having renewed their best-selling speed gates, Cominfo has once again demonstrated their Art of Security philosophy in practice — and confirmed their position as an industry-leading manufacturers of premium speed gates and turnstiles.

  • Hanwha QNO-7012R

    Hanwha QNO-7012R

    The Q Series cameras are equipped with an Open Platform chipset for easy and seamless integration with third-party systems and solutions, and analog video output (CVBS) support for easy camera positioning during installation. A suite of on-board intelligent video analytics covers tampering, directional/virtual line detection, defocus detection, enter/exit, and motion detection.