Adams County, Colorado Enhances Public Safety with Automated Secure Alarm Protocol Implementation

  • Mar 17, 2025

The Monitoring Association (TMA) announced today that the Adams County Communications Center Authority (ADCOM911) has completed implementation of the Automated Secure Alarm Protocol (ASAP) Service. ADCOM911 went live with the service on March 4, becoming the 149th emergency communications center (ECC) in the U.S. and fourth in Colorado to adopt the ASAP program.

ADCOM911 serves a population of more than 500,000 residents in the cities of Brighton, Commerce City, Lochbuie, and Northglenn, as well as unincorporated Adams County. The ECC dispatches emergency services for multiple law-enforcement agencies, including the Adams County Sheriff's Office, Brighton Police Department, Commerce City Police Department, and Northglenn Police Department, as well as multiple fire districts and departments.

The decision to implement ASAP Service was driven by ADCOM911’s desire to reduce the number of incoming calls to its ECC from alarm-notification centers; it also wanted to minimize human typing errors and accelerate call-processing times. The adoption of ASAP Service will enhance emergency-response efforts significantly by streamlining the transmission of alarm data directly from alarm-monitoring centers to ECCs (also known as 911 centers), eliminating the need for verbal relay of information and ensuring greater accuracy and speed.

"ADCOM911 is excited to announce the implementation of ASAP Service. ADCOM911 is striving constantly to improve our service to the community, and this application will aid us in that endeavor as it streamlines the dispatch process, shortens response times, and greatly assists in saving lives and property,” said Joel Estes, ADCOM911’s director.

In 2024, ADCOM911 handled approximately 12,000 alarm calls, an increase from 11,500 alarm calls in 2023. The agency also managed more than 170,000 emergency calls and 500,000 total calls, dispatching more than 300,000 service requests last year. As the population served by ADCOM911 continues to experience significant growth, the integration of ASAP Service is a crucial step toward ensuring public-safety communications keep pace with increasing demands.

ADCOM911’s ASAP Service implementation is supported by the following alarm companies: ADS, ADT, Affiliated, Alert 360, Brinks Home Monitoring, Dynamark, EverOn, Guardian Protection, National Monitoring Center, Rapid Response Monitoring Service, Security Central, Securitas, Tyco/JCI, United Central Control, Vector Security, and Vivint.

Since its launch in 2011, ASAP Service has been helping ECCs reduce the time it takes to dispatch emergency responders by an average of two minutes for alarm- and sensor-generated calls initiated by alarm-monitoring centers. By delivering information directly to an ECC’s computer-aided dispatch (CAD) system and automatically creating a call for service without human interaction, ASAP Service is reducing time to action, workload, and human errors to improve emergency-response outcomes. ASAP Service utilizes American National Standards Institute (ANSI) standard protocols developed cooperatively by the Association of Public-Safety Communications Officials (APCO) and TMA.

Learn more about how TMA's ASAP Service is saving lives every day nationwide at www.ASAP911.org.

Featured

  • Meeting Modern Demands

    Door hardware and access control continue to be at the forefront of innovation within the security industry, continuously evolving to meet the dynamic needs of commercial spaces. Read Now

  • Leveraging IoT and Open Platform VMS for a Connected Future

    The evolution of urban environments is being reshaped by the convergence of Internet of Things (IoT) technology and open platform VMS. As cities worldwide grapple with growing populations and increasing operational complexities, these integrated technologies are emerging as powerful tools for creating more livable, efficient, and secure urban spaces. Read Now

  • Securing the Future

    Two security experts sit down with Security Today’s editor in chief Ralph C. Jensen to discuss what they see emerging and changing over the next several years along with how security stakeholders can harness these innovations into opportunities. Read Now

  • Collaboration Made Easy Using a Work Management Platform

    Effective collaboration between security operators, teams and other departments is critical to the smooth functioning of organizations. Yet, as organizations grow in complexity, it becomes more difficult for teams to coordinate with each other. This is compounded by staffing shortages, turnover and ineffective collaboration tools. Read Now

  • Creating a Safer World

    Managing and supporting locks and door hardware within a facility is a big responsibility. A building’s security needs to change over time as occupancy and use demands evolve, which can make it even more challenging. Read Now

Most   Popular

New Products

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening.

  • ComNet CNGE6FX2TX4PoE

    The ComNet cost-efficient CNGE6FX2TX4PoE is a six-port switch that offers four Gbps TX ports that support the IEEE802.3at standard and provide up to 30 watts of PoE to PDs. It also has a dedicated FX/TX combination port as well as a single FX SFP to act as an additional port or an uplink port, giving the user additional options in managing network traffic. The CNGE6FX2TX4PoE is designed for use in unconditioned environments and typically used in perimeter surveillance.