Retail Security


Security Industry Association Launches Retail Security Advisory Board

The Security Industry Association (SIA) has announced the creation of a new Retail Security Advisory Board and opened a call for SIA member volunteers to join. The expert-led group will advise the association and the SIA Board of Directors on key retail security topics, work to expand SIA’s influence and expertise in this area and advance members’ learning.

Interface Systems Publishes Compliance Guide to Help New York Retailers Meet Workplace-Violence Prevention Law

Interface Systems, a leading managed service provider delivering business security, actionable insights, and purpose-built networks for multi-location businesses, today released a compliance guide to help New York retailers meet the requirements of the state’s Retail Worker Safety Act and its chapter amendment, Senate Bill S740. The law’s 270-day grace period expired on June 4, 2025, and retailers that have not completed the mandated steps now face potential penalties and increased liability.

NRF Supports Federal Bill to Thwart Retail Crime

The National Retail Federation recently announced its support for the Combating Organized Retail Crime Act of 2025. The act was introduced by Chairman Chuck Grassley, R-Iowa, Senator Catherine Cortez Masto, D-Nev., and Representative Dave Joyce, R-Ohio.

Gun Violence Report Finds Retail Spaces, K-12 Schools Most Targeted

ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the U.S. Department of Homeland Security SAFETY Act Designation, today announced the release of its annual Gun Violence Report, offering a deep dive into the landscape of gun-related incidents across the United States. This analysis extends beyond mass fatality events, providing a more nuanced understanding of when, where, and why shootings occur.

Motorola Solutions Expands its Retail Portfolio with Theatro Labs Acquisition

Motorola Solutions has entered into a definitive agreement to acquire Theatro Labs, Inc., maker of AI and voice-powered communication and digital workflow software for frontline workers, based in Richardson, Texas.

Theft, Crime Driving Retail Workers to Look for New Jobs

More than four in ten retail workers in the U.S. say they are likely to leave their current job in the next 12 months due to personal safety concerns, according to new research conducted by the Loss Prevention Research Council (LPRC) in partnership with Verkada.

New Report Reveals Top Security Risks for U.S. Retail Chains

Interface Systems, a provider of security, actionable insights, and purpose-built networks for multi-location businesses, has released its 2024 State of Remote Video Monitoring in Retail Chains report. The detailed study analyzed over 2 million monitoring requests across 4,156 retail locations in the United States from September 2023 to August 2024.

Cutting Retail Losses

Retail is still a more complex and dynamic security vertical in modern society. Inherent challenges with in-store and distribution center operations are primarily due to constantly shifting consumer buying trends. Retailers must show daily flexibility to keep workers, meet sales goals and attract customers while maintaining safe and efficient operations. Retail is an intricate web of interconnected elements.



March Networks Expands Partnership with American Dairy Queen Corp.

March Networks recently announced its selection as an American Dairy Queen Corporation (ADQ) approved supplier of video surveillance solutions for the DQ® system. This partnership marks a significant milestone in March Networks’ ongoing collaboration with DQ franchise owners since 2017, serving more than two hundred DQ restaurants across 13 U.S. states.

Adapting to See Change

Imagine a retail world rapidly transforming, a landscape where the traditional brick-and-mortar model faces the relentless tide of e-commerce. Well, there is no need to imagine as this is 2024, where market losses surpass $112 billion, and the term “retail apocalypse” is not just hyperbole but a stark reality. 

Nearly Two-Thirds of Retail Workers Are Worried About Personal Safety this Holiday Season

As the year's peak shopping season hits its stride, an inaugural Retail Worker Safety Report from Motorola Solutions found that many retail workers and managers perceive safety incidents at their stores are on the rise.

A Rapidly Changing Realm

Many retail operators continue to face a daily balancing act of maintaining both an online and in-person presence. The coronavirus pandemic accelerated our adoption of online shopping, and the expectation now is that every retailer needs to be proficient in both arenas. This places a heightened emphasis on secure operations that ensure a seamless experience for the customer no matter where they pull out their credit card.

Genetec Shares Guidance for Retailers to Help Protect Against ORC This Holiday Season

The U.S. National Retail Foundation (NRF) reports that its members have once again cited organized retail crime (ORC) as one of the biggest threats to their business. Genetec, a technology provider of unified security, public safety, operations, and business intelligence solutions, today shared guidance with retailers on protecting their customers, staff, and business as they head into the holiday shopping season.

Interface Shares Best Practices to Fight Retail Crime

According to the National Retail Federation’s (NRF) latest National Retail Security Survey, retail crime represented $112.1 billion in losses in 2022. To bring attention to this crucial issue, October 26 has been designated as ‘Fight Retail Crime Day’. In support of the NRF’s initiative, Interface Systems offers retailers best practices to fight retail crime.

Guest on associate violence has become part of retail security and loss prevention

Addressing Unique Challenges

Retailers of all sizes continue to have unique challenges when it comes to security and loss prevention issues. The 2022 NRF Retail Security Survey revealed that retail shrink has become an almost $100 billion problem

Survey: 28% of Businesses Experienced Rising Security Incidents in 2022

Survey: 28% of Businesses Experienced Rising Security Incidents in 2022

Pro-Vigil, a provider of remote video monitoring, management and crime deterrence solutions, today published its third annual "The State of Physical Security" research report. It revealed that amid ongoing supply chain issues and emerging economic uncertainty, businesses experienced a rise in physical security incidents in 2022.

Optimizing Store Layouts

Video analytics and AI are hot topics for 2022 as the security industry seeks new ways to take a bite out of crime, even as staffing is light organized retail crime is on the rise.

Post Pandemic Environment

Post Pandemic Environment

Over the last year and a half, the retail industry has undergone massive changes. Retailers of all sizes have shown extraordinary resilience and creativity by reshaping their business models and operations.

Going Beyond Retail

Going Beyond Retail

Physical security infrastructure has traditionally been seen as a sunk cost; an expense that represents a cost of doing business.

The Bottom Line

The Bottom Line

Last year brought tremendous challenges for everyone, especially retailers. Retail shrinkage, the reduction of inventory from shoplifting, fraud and internal theft, is estimated to have cost the industry $61.7 billion according to a 2020 National Retail Security Survey, an all-time high.

Featured

  • From Surveillance to Intelligence

    Years ago, it would have been significantly more expensive to run an analytic like that — requiring a custom-built solution with burdensome infrastructure demands — but modern edge devices have made it accessible to everyone. It also saves time, which is a critical factor if a missing child is involved. Video compression technology has played a critical role as well. Over the years, significant advancements have been made in video coding standards — including H.263, MPEG formats, and H.264—alongside compression optimization technologies developed by IP video manufacturers to improve efficiency without sacrificing quality. The open-source AV1 codec developed by the Alliance for Open Media—a consortium including Google, Netflix, Microsoft, Amazon and others — is already the preferred decoder for cloud-based applications, and is quickly becoming the standard for video compression of all types. Read Now

  • Cost: Reactive vs. Proactive Security

    Security breaches often happen despite the availability of tools to prevent them. To combat this problem, the industry is shifting from reactive correction to proactive protection. This article will examine why so many security leaders have realized they must “lead before the breach” – not after. Read Now

  • Achieving Clear Audio

    In today’s ever-changing world of security and risk management, effective communication via an intercom and door entry communication system is a critical communication tool to keep a facility’s staff, visitors and vendors safe. Read Now

  • Beyond Apps: Access Control for Today’s Residents

    The modern resident lives in an app-saturated world. From banking to grocery delivery, fitness tracking to ridesharing, nearly every service demands another download. But when it comes to accessing the place you live, most people do not want to clutter their phone with yet another app, especially if its only purpose is to open a door. Read Now

  • Survey: 48 Percent of Worshippers Feel Less Safe Attending In-Person Services

    Almost half (48%) of those who attend religious services say they feel less safe attending in-person due to rising acts of violence at places of worship. In fact, 39% report these safety concerns have led them to change how often they attend in-person services, according to new research from Verkada conducted online by The Harris Poll among 1,123 U.S. adults who attend a religious service or event at least once a month. Read Now

New Products

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.

  • Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

    Connect ONE®

    Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

  • Unified VMS

    AxxonSoft introduces version 2.0 of the Axxon One VMS. The new release features integrations with various physical security systems, making Axxon One a unified VMS. Other enhancements include new AI video analytics and intelligent search functions, hardened cybersecurity, usability and performance improvements, and expanded cloud capabilities