“At the beginning of every semester, students formed long lines that spilled out the doorway of the admissions office,” said Chinh Nguyen, IS administrator at City College of San Francisco. “This caused concern with facility management as the students were causing congestion and creating potential fire code violations.”
On top of slow printing, as many as three out of 10 cards printed were defective. In addition to faster printing, City College wanted to upgrade cards to include higher-quality photos and magnetic striping so students could use them throughout the campus.
RESULTS
Across 85,000 students, City College now produces ID cards in just one-sixth the time it took before. For 85,000 students, that’s a savings of more than 2,000 hours—dramatic time-savings for staff and students.