The Protection Bureau Receives Five Diamond Certification
The Central Station Alarm Association (CSAA) has announced that The Protection Bureau has achieved the group's Five Diamond Certification.
The certification testifies that 100 percent of the The Protection Bureau’s central station operators have achieved proficiency and certification by passing the CSAA Central Station Operator Training Course Level I.
This course covers all phases of central station communications. This critical area of communications is the life-saving link between the residential or business properties and the law enforcement, fire and emergency services in local areas.
In order to achieve the Five Diamond Certification, each operator must have demonstrated proficiency in communications with Emergency 911 centers in several areas.
There are approximately 2,700 central stations in the United States. Of this group, less than 100 central stations have achieved the Five Diamond Certified status.
The Central Station Alarm Association (CSAA) is a 54 year-old non-profit trade association that represents the major burglar and fire alarm central monitoring stations.