Monitronics Launches New Consumer Web Site

  • Jan 30, 2009

Monitronics recently announced the launch of its new customer-account interface, MyMonitronics, aimed at bolstering the company’s online service offerings.

The move follows on the heels of the sweeping overhaul of the company’s main Web site, http://www.monitronics.com, as well as its selection by global market growth experts Frost & Sullivan as the 2008 North American Alarm Service Provider of the Year.

According to company officials, MyMonitronics was built in direct response to customer feedback, and updates the company’s business practices. MyMonitronics allows end-users to manage all aspects of their accounts at the Web site.

“We designed our site in the wake of an intensive, year-long research effort aimed at improving our award-winning customer-service,” said Mitch Clarke, vice president of marketing. “Monitronics.com and MyMonitronics are just the first of many steps we’ll be undertaking to make sure we continue to give our customers exactly what they need and want.”

MyMonitronics lets users pay bills, download product user manuals, enroll in direct debit payment programs, and take advantage of business-referral rewards programs, among other features. The site also features video testimonials from Monitronics customers from across the country, and provides targeted alarm product information aimed specifically for families, single parents and seniors.

Featured

  • A Look at AI

    Large language models (LLMs) have taken the world by storm. Within months of OpenAI launching its AI chatbot, ChatGPT, it amassed more than 100 million users, making it the fastest-growing consumer application in history. Read Now

  • First, Do No Harm: Responsibly Applying Artificial Intelligence

    It was 2022 when early LLMs (Large Language Models) brought the term “AI” into mainstream public consciousness and since then, we’ve seen security corporations and integrators attempt to develop their solutions and sales pitches around the biggest tech boom of the 21st century. However, not all “artificial intelligence” is equally suitable for security applications, and it’s essential for end users to remain vigilant in understanding how their solutions are utilizing AI. Read Now

  • Improve Incident Response With Intelligent Cloud Video Surveillance

    Video surveillance is a vital part of business security, helping institutions protect against everyday threats for increased employee, customer, and student safety. However, many outdated surveillance solutions lack the ability to offer immediate insights into critical incidents. This slows down investigations and limits how effectively teams can respond to situations, creating greater risks for the organization. Read Now

  • Security Today Announces 2025 CyberSecured Award Winners

    Security Today is pleased to announce the 2025 CyberSecured Awards winners. Sixteen companies are being recognized this year for their network products and other cybersecurity initiatives that secure our world today. Read Now

  • Empowering and Securing a Mobile Workforce

    What happens when technology lets you work anywhere – but exposes you to security threats everywhere? This is the reality of modern work. No longer tethered to desks, work happens everywhere – in the office, from home, on the road, and in countless locations in between. Read Now

Most   Popular

New Products

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation.

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.