Monitronics Launches New Consumer Web Site

  • Jan 30, 2009

Monitronics recently announced the launch of its new customer-account interface, MyMonitronics, aimed at bolstering the company’s online service offerings.

The move follows on the heels of the sweeping overhaul of the company’s main Web site, http://www.monitronics.com, as well as its selection by global market growth experts Frost & Sullivan as the 2008 North American Alarm Service Provider of the Year.

According to company officials, MyMonitronics was built in direct response to customer feedback, and updates the company’s business practices. MyMonitronics allows end-users to manage all aspects of their accounts at the Web site.

“We designed our site in the wake of an intensive, year-long research effort aimed at improving our award-winning customer-service,” said Mitch Clarke, vice president of marketing. “Monitronics.com and MyMonitronics are just the first of many steps we’ll be undertaking to make sure we continue to give our customers exactly what they need and want.”

MyMonitronics lets users pay bills, download product user manuals, enroll in direct debit payment programs, and take advantage of business-referral rewards programs, among other features. The site also features video testimonials from Monitronics customers from across the country, and provides targeted alarm product information aimed specifically for families, single parents and seniors.

Featured

  • Achieving Clear Audio

    In today’s ever-changing world of security and risk management, effective communication via an intercom and door entry communication system is a critical communication tool to keep a facility’s staff, visitors and vendors safe. Read Now

  • Beyond Apps: Access Control for Today’s Residents

    The modern resident lives in an app-saturated world. From banking to grocery delivery, fitness tracking to ridesharing, nearly every service demands another download. But when it comes to accessing the place you live, most people do not want to clutter their phone with yet another app, especially if its only purpose is to open a door. Read Now

  • Survey: 48 Percent of Worshippers Feel Less Safe Attending In-Person Services

    Almost half (48%) of those who attend religious services say they feel less safe attending in-person due to rising acts of violence at places of worship. In fact, 39% report these safety concerns have led them to change how often they attend in-person services, according to new research from Verkada conducted online by The Harris Poll among 1,123 U.S. adults who attend a religious service or event at least once a month. Read Now

  • AI Used as Part of Sophisticated Espionage Campaign

    A cybersecurity inflection point has been reached in which AI models has become genuinely useful in cybersecurity operation. But to no surprise, they can used for both good works and ill will. Systemic evaluations show cyber capabilities double in six months, and they have been tracking real-world cyberattacks showing how malicious actors were using AI capabilities. These capabilities were predicted and are expected to evolve, but what stood out for researchers was how quickly they have done so, at scale. Read Now

  • Why the Future of Video Security Is Happening Outside the Cloud

    For years, the cloud has captivated the physical security industry. And for good reasons. Remote access, elastic scalability and simplified maintenance reshaped how we think about deploying and managing systems. Read Now

Most   Popular

New Products

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.

  • Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

    Connect ONE®

    Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

  • Unified VMS

    AxxonSoft introduces version 2.0 of the Axxon One VMS. The new release features integrations with various physical security systems, making Axxon One a unified VMS. Other enhancements include new AI video analytics and intelligent search functions, hardened cybersecurity, usability and performance improvements, and expanded cloud capabilities