Sandata Technologies Uses Voice Biometric Engine From PerSay

  • Jan 05, 2010

Sandata Technologies Inc., provider of information technology solutions to home healthcare and social services communities, announced recently the launch of its second generation speaker verification tool and selection of PerSay as its new technology partner to provide the voice biometric engine for Santrax.

Santrax is Sandata's patented time and attendance product and the nation's number one telephone and Web-based field management solution, delivering accurate real-time visit information on demand.

Santrax is available as a standalone product, or as a component embedded in Sandata's comprehensive operational home care management software, nHome, and its jurisdictional view dashboard for Governments, Managed Care Organizations and other payors, Integricare. Santrax enables home care agencies to automatically verify that their staff is in the right place at the right time and capture tasks being performed, ensuring agencies are compliant with the prescribed plan of care and that patients are receiving the highest quality of care.

PerSay's VocalPassword enables Santrax customers to validate the identity of field employees using a precise biometric based multi-factor authentication process, whether they utilize a landline or mobile telephone. Voice Biometrics component enhances reporting reliability and helps prevent time-and-attendance fraud. Sandata's patented ANI technology combined with voice biometrics make Santrax the most robust package of verification and compliance tools available for organizations that deliver home health care and other human services, including child welfare, foster care, early intervention, and preventive services, outside of a traditional office setting.

Sandata selected PerSay's VocalPassword following a rigorous and competitive selection process. VocalPassword demonstrated exceptional accuracy and ease of deployment. Sandata was also impressed with its Language and accent independency, security, and powerful administration tools.

"We are delighted to partner with the PerSay team to enhance Sandata's voice biometric capabilities," said Philip Passantino, president and COO of Sandata Technologies. "Sandata is continuously striving to develop better tools that help our customers improve the quality, productivity and compliance of their staff. Time and Attendance fraud is a major concern to our customers and PerSay's technology will help us further mitigate this concern. As Sandata rolls out its newest web-based products, such as nHome 5.0, we believe the improved voice biometric capability is yet another feature that sets our products apart from our competition."

Sandata customers have expressed enthusiasm for speaker verification and are embracing the enhanced Santrax functionality. Marki Flannery, President of Partners in Care, located in New York City and one of Sandata's largest customers stated.

"Speaker verification is another important tool helping us to ensure that our patients are getting the proper care and service they need. Sandata's solution has proven to be a simple, accurate and effective way to ensure that our home health aides are at work." Susan Brett, senior vice president of People Care, another New York-based customer also complimented the technology. "Sandata's technology is easy to use and is sensitive enough to correctly identify the speaker. We are very pleased with this new technological advancement in the home care area."

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