Puerto Rico Hotel/Casino Deploys Network Surveillance System -- Security Today

Puerto Rico Hotel/Casino Deploys Network Surveillance System

May 03, 2010

The new Sheraton Puerto Rico Hotel and Casino has deployed an integrated surveillance system from IndigoVision, provider of IP video security solutions.

IndigoVision’s certified partner, Reliable Security, Sound & Data in partnership with gaming industry consultants The Talisman Group, designed and installed the system in full compliance with the local gaming authority. Interlink Group is the developer and managing partner of the resort.

“With the strict gaming regulations in Puerto Rico, we were extremely pleased to have exceeded the Gaming Board’s demanding requirements,” said Robin Powell, principal of The Talisman Group. “To reflect the stellar status of the resort complex it was important to specify a state-of-the-art surveillance solution that could meet the demanding requirements of casino security.”

Situated in the midst of the Puerto Rico Convention Center District in the port city of San Juan, the 503-room Hotel and Casino opened in November and is considered a showcase property for the region, having recently won the prestigious Puerto Rico ‘Development of the Year’ award. ‘

Casino Metro, the resort’s gaming operation, is also the largest casino in San Juan. The surveillance system has been predominantly deployed in the casino, which as with any gaming business is an extremely demanding 24/7 security environment, having to meet the potential challenges of cheating, theft, fraud and ensuring the safety of staff and customers.

“We recognized early on in the design process that building an advanced surveillance solution would require a digital IP network platform,” Powell said. “Following a year-long evaluation we chose IndigoVision for its superb video quality, excellent compression and its intuitive Security Management Software. IndigoVision’s successful track record of casino installations throughout North America also helped with our decision.”

The casino’s control room operators use workstations running ‘Control Center’, IndigoVision’s Security Management Software, to view live and recorded video. Full framerate video from all of the cameras is continuously archived for 14 days to a video server running IndigoVision’s NVR software. Evidential quality video can be exported for the police in the event of an incident.

“The IndigoVision system has allowed us to implement a comprehensive surveillance operation with minimum manpower,” Powell said. “Features in the ‘Control Center’ software allow a few operators to efficiently monitor all areas of the casino. The high-quality video enables easy face recognition and detail on the gaming tables. All of this and excellent analysis tools leads to fast dispute resolution, which is good for our patrons and the casino.”

The casino’s access control system and panic alarms are also integrated into the IP video system, providing operators with a powerful tool for incident response. For example, if an alarm is raised from an illegal door entry, the video operators are immediately notified on their ‘Control Center’ workstation.

Video from the nearest camera is automatically displayed, together with it’s location on an interactive map, allowing an instant response. PTZ cameras can also be panned to a preset position on an alarm. This allows the operators to concentrate on the more important gaming environment.

Featured

UL Solutions Launches Artificial Intelligence Safety Certification Services

UL Solutions Inc., a global leader in safety science, today announced the launch of artificial intelligence (AI) safety certification services, enabling comprehensive assessments for evaluating the safety of AI-powered products. Read Now
- Artificial Intelligence
Ransomware Attacks Rise for the First Time in Six Months

Ransomware attacks have risen for the first time in six months, increasing by 28% month-on-month to 421 attacks. While overall attack volume remained below 500, the uptick may signal a renewed escalation heading into the year’s most active period for cyber criminals. Read Now
- Cybersecurity
Report: 47 Percent of Security Service Providers Are Not Yet Using AI or Automation Tools

Trackforce, a provider of security workforce management platforms, today announced the launch of its 2025 Physical Security Operations Benchmark Report, an industry-first study that benchmarks both private security service providers and corporate security teams side by side. Based on a survey of over 300 security professionals across the globe, the report provides a comprehensive look at the state of physical security operations. Read Now
- Guard Services
Identity Governance at the Crossroads of Complexity and Scale

Modern enterprises are grappling with an increasing number of identities, both human and machine, across an ever-growing number of systems. They must also deal with increased operational demands, including faster onboarding, more scalable models, and tighter security enforcement. Navigating these ever-growing challenges with speed and accuracy requires a new approach to identity governance that is built for the future enterprise. Read Now
- Cybersecurity
Eagle Eye Networks Launches AI Camera Gun Detection

Eagle Eye Networks, a provider of cloud video surveillance, recently introduced Eagle Eye Gun Detection, a new layer of protection for schools and businesses that works with existing security cameras and infrastructure. Eagle Eye Networks is the first to build gun detection into its platform. Read Now
- Active Shooter

Security Today eNews

Sign up today for essential industry news and product information that can help you stay afloat in the fast-paced world of security.

Email Address*Country*

Please type the letters/numbers you see above.

Webinars

Whitepapers

New Products

Camden CV-7600 High Security Card Readers

Camden Door Controls has relaunched its CV-7600 card readers in response to growing market demand for a more secure alternative to standard proximity credentials that can be easily cloned. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them virtually clone-proof and highly secure.
Mobile Safe Shield

SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame.
A8V MIND

Hexagon’s Geosystems presents a portable version of its Accur8vision detection system. A rugged all-in-one solution, the A8V MIND (Mobile Intrusion Detection) is designed to provide flexible protection of critical outdoor infrastructure and objects. Hexagon’s Accur8vision is a volumetric detection system that employs LiDAR technology to safeguard entire areas. Whenever it detects movement in a specified zone, it automatically differentiates a threat from a nonthreat, and immediately notifies security staff if necessary. Person detection is carried out within a radius of 80 meters from this device. Connected remotely via a portable computer device, it enables remote surveillance and does not depend on security staff patrolling the area.