Calgary, Canada Uses IP Video Technology In Centralized Surveillance System

IndigoVision’s IP video technology is at the heart of a ground breaking ‘Data Warehousing’ and surveillance system for the City of Calgary, Canada.

Data streams from different city operations are integrated into a centralized Oracle database. This powerful tool allows the city authority to analyze an amazing array of data. For example, for any area of the city a map can be pulled up showing crime statistics, including the number of crimes, what kind of incident it was and any associated video clips that have been imported from the IP Video system.
 
When Owen Key, the city’s chief security officer and manager of corporate security joined five years ago he was faced with an unmanageable surveillance system.

As he explains, networking was the solution.

“The city had many ‘islands’ of video from disparate inaccessible analog systems,” Key said. “As most of the metropolitan area is managed centrally, we soon realized that a networked environment was the only answer. IndigoVision’s excellent IP Video compression technology has allowed us to realize this vision and is one of the key factors in achieving the system we have today.”
 
Calgary is the largest city in the Province of Alberta and the fourth largest Census Metropolitan Area (CMA) in Canada. Unlike most cities, the municipality manages all aspects of the city with over 700 sites spread across 2,000 square miles.
 
Since 2007, nearly 550 PTZ and fixed cameras have been connected to the network, many retained from the original analog systems. IndigoVision’s system now monitors 30 different departments around the city, including parks and recreation, transit centers, water utilities, fire, emergency response, road crews and parking authority. The city has also developed three mobile security vehicles, which are equipped with laptops that can access live or recorded surveillance video from any camera over the 3G mobile network.
 
“Another reason for choosing IndigoVision is ‘Control Center’, their Video Management Software,” Key said. “The usability is excellent, with great drag and drop features for cameras, interactive maps and individual profiles for each user to restrict access to certain cameras or features, as required. However, it’s the flexible licensing of the software that has been the most benefit. ‘Control Center’ is licensed on an unrestricted basis within the cost of IndigoVision’s hardware; this means we can deploy video workstations where we need them for no extra cost. In addition to the main Command Center we have workstations located in many different departments with currently 154 different users.”
 
It’s the non-centralized architecture of the IndigoVision system that allows ‘Control Center’ workstations to be distributed around the network. IndigoVision’s NVRs are also distributed around the edge of the network close to the cameras, to reduce the bandwidth. Dual streaming is used on many cameras allowing 15fps video to be streamed across the WAN and full framerate 30fps video to be locally recorded. A 14 day archive of all video is maintained.
 
The system is continually growing and evolving. The next major phase is to incorporate the Lenel access control into the whole data control progression, including full integration with the surveillance system across the IP network.

This is achieved by using one of IndigoVision’s many integration modules. Events and alarms from access control points can trigger actions and create logs in the IP Video system, producing a complete audit trail. For example, an illegal entry alarm can instantly move a camera to a pre-configured position and display the video of the entry area to an operator. This tight integration helps to improve incident response.
 

Featured

  • 2025 Security LeadHER Conference Program Announced

    ASIS International and the Security Industry Association (SIA) – the leading membership associations for the security industry – have announced details for the 2025 Security LeadHER conference, a special event dedicated to advancing, connecting and empowering women in the security profession. The third annual Security LeadHER conference will be held Monday, June 9 – Tuesday, June 10, 2025, at the Detroit Marriott Renaissance Center in Detroit, Michigan. This carefully crafted program represents a comprehensive professional development opportunity for women in security this year. To view the full lineup at this year’s event, please visit securityleadher.org. Read Now

    • Industry Events
  • Report: 82 Percent of Phishing Emails Used AI

    KnowBe4, the world-renowned cybersecurity platform that comprehensively addresses human risk management, today launched its Phishing Threat Trend Report, detailing key trends, new data, and threat intelligence insights surrounding phishing threats targeting organizations at the start of 2025. Read Now

  • NRF Supports Federal Bill to Thwart Retail Crime

    The National Retail Federation recently announced its support for the Combating Organized Retail Crime Act of 2025. The act was introduced by Chairman Chuck Grassley, R-Iowa, Senator Catherine Cortez Masto, D-Nev., and Representative Dave Joyce, R-Ohio. Read Now

  • ISC West 2025 Brings Almost 29,000 Industry Professionals to Las Vegas

    ISC West 2025, organized by RX and in collaboration with the Security Industry Association, concluded at the Venetian Expo in Las Vegas last week. The nation’s leading comprehensive and converged security event attracted nearly 29,000 industry professionals and left a lasting impression on the global security community. Over five action-packed days, ISC West welcomed more than 19,000 attendees and featured 750 exhibiting brands. Read Now

    • Industry Events
    • ISC West
  • Tradeshow Work Can Be Fun

    While at ISC West last week, I ran into numerous friends and associates all of which was a pleasant experience. The first question always seemed to be, “How many does this make for you?” Read Now

    • Industry Events
    • ISC West

New Products

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction.

  • Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

    Connect ONE®

    Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.