HID Global Launches Services for Developers

  • Jan 03, 2011

HID Global is providing its customers a set of modular service options designed to streamline the engagement process and make it easier to leverage the company's embedded technologies and industry expertise, reduce development costs, and accelerate the product integration, test and certification process.

Developers can immediately engage with the company using the service package that best meets their needs, at a fixed price and with standardized legal terms.

Options include:

  • Standard Services, which include technical and help-desk support, return merchandise authorization and training through the HID Academy;
  • Professional Services, which builds onto the standard option with integration, design-in, testing and certification services, plus individual access to development specialists. .
  • VIP Services adds priority response for all service requests. A member of the development team is assigned as a dedicated contact person for all questions regarding technical issues.

“Developers using HID’s embedded technologies are a key link in the end-to-end, Genuine HID™ value chain spanning product development, marketing and support,” said Selva Selvaratnam, Ph.D., senior vice president and chief technology officer. “We have pioneered an innovative services offering that anticipates developer needs and gives them a quick path to all of the support they need in order to speed reliable, high-quality, fully certified products to market.”

The predefined service packages initially focus on e-government applications (such as passport and ID terminals, plus readers and airport check-in kiosks), and cashless payment applications (including automatic fare collection and ticketing systems, payment kiosks, point-of-sale and handheld terminals, ATMs, and vending machines).

Featured

  • The Next Generation

    Video security technology has reached an inflection point. With advancements in cloud infrastructure and internet bandwidth, hybrid cloud solutions can now deliver new capabilities and business opportunities for security professionals and their customers. Read Now

  • Help Your Customer Protect Themselves

    In the world of IT, insider threats are on a steep upward trajectory. The cost of these threats - including negligent and malicious employees that may steal authorized users’ credentials, rose from $8.3 million in 2018 to $16.2 million in 2023. Insider threats towards physical infrastructures often bleed into the realm of cybersecurity; for instance, consider an unauthorized user breaching a physical data center and plugging in a laptop to download and steal sensitive digital information. Read Now

  • Enhanced Situation Awareness

    Did someone break into the building? Maybe it is just an employee pulling an all-nighter. Or is it an actual perpetrator? Audio analytics, available in many AI-enabled cameras, can add context to what operators see on the screen, helping them validate assumptions. If a glass-break detection alert is received moments before seeing a person on camera, the added situational awareness makes the event more actionable. Read Now

  • Transformative Advances

    Over the past decade, machine learning has enabled transformative advances in physical security technology. We have seen some amazing progress in using machine learning algorithms to train computers to assess and improve computational processes. Although such tools are helpful for security and operations, machines are still far from being capable of thinking or acting like humans. They do, however, offer unique opportunities for teams to enhance security and productivity. Read Now

Most   Popular

Featured Cybersecurity

New Products

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening. 3

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings. 3

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises. 3