CDW G Supports Law Enforcement Information Sharing Initiative

Forty law enforcement agencies in the Texas Panhandle collaborate to improve officers’ access to information.
CDW Government LLC, a provider of technology solutions to government, education and healthcare customers, recently announced that it supported a law enforcement information sharing initiative involving 40 law enforcement agencies across 26 counties in the Texas Panhandle region, a rural area of 400,000 residents spanning nearly 26,000 square miles.
The initiative, called the Panhandle Regional Information and Data Exchange (PRIDE), supported by a nearly $1 million American Recovery and Reinvestment Act (ARRA) grant and a $300,000 Department of Homeland Security grant, has three phases: equipping officer vehicles with ruggedized Panasonic Toughbook notebooks to enable information access; building a shared database of Class C warrant information, typically traffic violations and other infractions; and building a networked infrastructure and regional data hub that will provide access to state and national law enforcement databases.
Joel Richardson, Randall County sheriff, who applied for the ARRA grant supporting the PRIDE initiative, noted that a joint endeavor of this magnitude is nearly unprecedented in law enforcement.
“The Panhandle agencies have a history of working together to cover the expansive and rugged territory,” Richardson said. “But to have 40 agencies come together in a multi-pronged project like this is truly remarkable. We hope the PRIDE initiative can serve as a model for other jurisdictions seeking to improve law enforcement information sharing across agencies and jurisdictions.”
Prior to the Toughbook implementation in 250 officer vehicles, officers either had data terminals with limited functionality, or they had no in-car access to law enforcement information at all. As a result, officers in the field relied on dispatch to search criminal databases and relay other critical information. CDW-G, a trusted advisor to law enforcement agencies across the country, was called on to execute phase one of the project, and now, the GPS-enabled Toughbooks help officers see who else is on patrol and their locations, as well as pending requests for assistance – without needing to request assistance from dispatch.
“For state and local law enforcement agencies today, information sharing across agencies and jurisdictions is a force multiplier,” said David Hutchins, CDW-G director of state and local government sales. “Enabled by software applications, ruggedized hardware and networking technology, officers have access to local, regional and national criminal justice information, improving their situational awareness, and ultimately, their safety and productivity.”
The City of Amarillo, Texas, the largest jurisdiction in the Panhandle, oversaw development of phases two and three of the project, the Class C warrant database and regional data hub. The Class C database, hosted in the city’s new communications and dispatch center, went live in March 2011. Now officers across the region have in-car access to Class C warrants issued by 40 law enforcement agencies in the Panhandle.
The regional data hub is also live, facilitating in-vehicle access to additional law enforcement databases such as the Texas Crime Information Center (TCIC) and the National Crime Information Center (NCIC), which provide information on Class B or above misdemeanors, along with wanted and missing persons reports, stolen property records and other information. Previously, most Panhandle law enforcement agencies were routed through a data hub in San Antonio to query sources such as TCIC and NCIC.
“Reliance on dispatch meant that officers were not always able to quickly obtain information about an individual or an evolving situation,” said James Brown, chief information officer for the City of Amarillo. “Lack of information could seriously compromise their safety, especially in remote areas where backup is not nearby. The new system provides enhanced information and eliminates lag time.”
From the start, PRIDE organizers wanted to benefit as many agencies – and citizens – as possible, said John Kiehl, regional services director of the Panhandle Regional Planning Commission. “Although the Panhandle is vast, officers throughout the region encounter similar problems involving many of the same individuals,” Kiehl said. “We saw an opportunity to improve the effectiveness of the regional criminal justice system – to support the greater good today and for years to come.”

This article originally appeared in the July 2011 issue of Security Today.


  • 12 Commercial Crime Sites to Do Your Research

    12 Commercial Crime Sites to Do Your Research

    Understanding crime statistics in your industry and area is crucial for making important decisions about your security budget. With so much information out there, how can you know which statistics to trust? Read Now

  • Boosting Safety and Efficiency

    Boosting Safety and Efficiency

    In alignment with the state of Mississippi’s mission of “Empowering Mississippi citizens to stay connected and engaged with their government,” Salient's CompleteView VMS is being installed throughout more than 150 state boards, commissions and agencies in order to ensure safety for thousands of constituents who access state services daily. Read Now

  • Live From GSX: Post-Show Review

    Live From GSX: Post-Show Review

    This year’s Live From GSX program was a rousing success! Again, we’d like to thank our partners, and IPVideo, for working with us and letting us broadcast their solutions to the industry. You can follow our Live From GSX 2023 page to keep up with post-show developments and announcements. And if you’re interested in working with us in 2024, please don’t hesitate to ask about our Live From programs for ISC West in March or next year’s GSX. Read Now

    • Industry Events
    • GSX
  • People Say the Funniest Things

    People Say the Funniest Things

    By all accounts, GSX version 2023 was completely successful. Apparently, there were plenty of mix-ups with the airlines and getting aircraft from the East Coast into Big D. I am all ears when I am in a gathering of people. You never know when a nugget of information might flip out. Read Now

    • Industry Events
    • GSX

Featured Cybersecurity


New Products

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening. 3

  • ResponderLink


    Shooter Detection Systems (SDS), an company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols. 3

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge. 3