TSA Partners in Support of Nations Veterans


When a wounded U.S. military veteran passes through Newark Liberty International Airport, there is a good chance that Lead Transportation Security Officer Randal Habick of Brick, N.J., is alongside, serving as a personal guide through the airport.

Habick, a former U.S. Army Military Police Officer, joined TSA in 2002 and maintains his connection with fellow veterans by volunteering to provide jet-door-to-curbside service for veterans with severe injuries.

Sometimes the wounded warriors may need a wheelchair or motorized cart, while others are visually impaired. Habick assists those veterans with retrieving their luggage, hailing a cab, locating restrooms, getting a cup of coffee, or even finding a comfortable location to relax during a layover.

Partnering with the Department of Defense Wounded Warrior Program, TSA facilitates the air travel of injured service men and women through the TSA Military Severely Injured Program, which is operated out of Ronald Reagan Washington National Airport.

"TSA employees, like all Americans, value the contributions and great sacrifices our military men and women have made on behalf of making America a safer place," says Daryush "Dar" Mazhari, Manager of TSA's Military Severely Injured Joint Support Operations Center, which operates the Wounded Warrior Program.

The Military Severely Injured Joint Support Operations Center, established in 2005, originally only served Reagan National, Washington Dulles International and Baltimore Washington International Thurgood Marshall airports because of their proximity to major military medical hospitals like Walter Reed and Bethesda Naval Hospital.

Between October 2010 and August 2011, the program handled 3,658 movements of wounded military personnel nationwide, with 972 veterans traveling through Reagan National. Individuals eligible for this program include members from all branches of the armed services who have special travel needs, including their accompanying family members, says Mazhari, who also serves as Stakeholder Manager, Customer Support Quality Improvement Manager and Manager of the Travel Protocol Office at Reagan National.

"TSA provides excellent support to service members and their families, including helping them navigate often difficult and confusing travel and security processes," says Bob Carrington, director of Recovery Care Coordination at the Office of Wounded Warrior Care and Transition Policy with the Department of Defense. "We are pleased to have senior leaders from TSA come present at our Department of Defense-level training each quarter to provide our Recovery Care Coordinators with information about the services and support available from TSA."

The branches of the military refer wounded veterans to TSA to help facilitate a smooth trip through airports. The program office staff arranges a greeting location after receiving a detailed description of the soldier's injuries and trip itinerary. The soldier is then assigned a TSA volunteer escort to help ensure bags are checked properly, transfers go smoothly, and the escort assists the soldier through the checkpoint process.

For assistance through the program, injured service men and women can contact TSA by telephone, email, or fax at least 24 hours before flying. The time allows program staff to contact local TSA officials who then help facilitate the injured service member's screening process.


  • Cloud Adoption Gives Way to Hybrid Deployments

    Cloud adoption is growing at an astonishing rate, with Gartner forecasting that worldwide public cloud end-user spending will approach $600 billion by the end of this year—an increase of more than 21% over 2022. McKinsey believes that number could eclipse $1 trillion by the end of the decade, further underscoring the industry’s exponential growth. Read Now

  • AI on the Edge

    Discussions about the merits (or misgivings) around AI (artificial intelligence) are everywhere. In fact, you’d be hard-pressed to find an article or product literature without mention of it in our industry. If you’re not using AI by now in some capacity, congratulations may be in order since most people are using it in some form daily even without realizing it. Read Now

  • Securing the Future

    In an increasingly turbulent world, chief security officers (CSOs) are facing a multitude of challenges that threaten the stability of businesses worldwide. Read Now

    • Guard Services
  • Security Entrances Move to Center Stage

    Most organizations want to show a friendly face to the public. In today’s world, however, the need to keep people safe and secure has become a prime directive when designing and building facilities of all kinds. Fortunately, there is no need to construct a fortress-like entry that provides that high level of security. Today’s secured entry solutions make it possible to create a welcoming, attractive look and feel at the entry without compromising security. It is for this reason that security entrances have moved to the mainstream. Read Now

Featured Cybersecurity


New Products

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening. 3

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings. 3

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis. 3