Santiago, Chile, Metro System Ensures Passenger Safety with Security Monitoring System

  • Jan 26, 2012

Passengers on the Santiago Metro system can travel more safely to their destinations due to a new security monitoring system from IndigoVision. More than two million passengers a day travel on the Santiago metro, the backbone of the Chilean capital’s public transport system. Metro system management was keen to ensure the security of passengers – both in the sense of safer travel and reduced crime – and worked with IndigoVision partner Diebold Bitelco Chile to find the ideal solution.

The new system has helped Santiago Metro to improve the response to incidents. Security monitoring at each station has also been enhanced. Security personnel have been able to track individuals responsible for crime and apprehend them – including capturing images of an offender who shot and killed two passengers and wounded four others in a metro carriage in July 17, 2011. The movement of passengers can also be analyzed, for safety and speed of transit. Felipe Bravo Busta, Technology Sub Project Manager on the Metro system stated: “IndigoVision’s solution has made for a safer Metro system in all senses – lower crime and less risk of accidents due to overcrowding.”

IndigoVision won the contract from the Santiago authorities due to the quality of the system it could provide. The ability to search recorded footage and easily identify incidents, and to keep the project within budget, were also important factors.

The system now covers 48 stations. All existing cameras were able to be reused by connecting them to the network via IndigoVision 9000 video encoders. There are 415 fixed and 406 PTZ cameras across the Metro network. A key to the successful operation of the system was the decision to deploy a distributed and scalable IP Video solution. IndigoVision's distributed architecture replicates the configuration data throughout the system so that no central server is required.

Video is recorded onto 43 IndigoVision Windows NVRs (Network Video Recorders). Some backup NVRs units are also in place should any NVR be taken off-line – the backup NVRs will automatically start recording. Due to the installation of a 56 node optical fiber network within 48 stations across the city, data can be transferred to Control Center, IndigoVision’s state-of-the-art Video Management Software. Another system advantage is the alarm escalation integrated into Control Center, which ensures that all incidents will be registered and alerts relevant staff to incidents in their areas.

Featured

  • The Evolution of IP Camera Intelligence

    As the 30th anniversary of the IP camera approaches in 2026, it is worth reflecting on how far we have come. The first network camera, launched in 1996, delivered one frame every 17 seconds—not impressive by today’s standards, but groundbreaking at the time. It did something that no analog system could: transmit video over a standard IP network. Read Now

  • From Surveillance to Intelligence

    Years ago, it would have been significantly more expensive to run an analytic like that — requiring a custom-built solution with burdensome infrastructure demands — but modern edge devices have made it accessible to everyone. It also saves time, which is a critical factor if a missing child is involved. Video compression technology has played a critical role as well. Over the years, significant advancements have been made in video coding standards — including H.263, MPEG formats, and H.264—alongside compression optimization technologies developed by IP video manufacturers to improve efficiency without sacrificing quality. The open-source AV1 codec developed by the Alliance for Open Media—a consortium including Google, Netflix, Microsoft, Amazon and others — is already the preferred decoder for cloud-based applications, and is quickly becoming the standard for video compression of all types. Read Now

  • Cost: Reactive vs. Proactive Security

    Security breaches often happen despite the availability of tools to prevent them. To combat this problem, the industry is shifting from reactive correction to proactive protection. This article will examine why so many security leaders have realized they must “lead before the breach” – not after. Read Now

  • Achieving Clear Audio

    In today’s ever-changing world of security and risk management, effective communication via an intercom and door entry communication system is a critical communication tool to keep a facility’s staff, visitors and vendors safe. Read Now

  • Beyond Apps: Access Control for Today’s Residents

    The modern resident lives in an app-saturated world. From banking to grocery delivery, fitness tracking to ridesharing, nearly every service demands another download. But when it comes to accessing the place you live, most people do not want to clutter their phone with yet another app, especially if its only purpose is to open a door. Read Now

Most   Popular

New Products

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge.

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame.