Costa Rica's Judiciary Relies on Milestone Protection

Milestone XProtect open platform IP video management software (VMS) has been implemented in more than 30 government judicial buildings in Costa Rica. The new surveillance system is the foundation for defense against violence for judicial employees to be less vulnerable to the risk of attacks in the office.

With an increase in reported violent crimes throughout Costa Rica, the prosecution of more offenders has resulted in a correlated increase of threats directed toward judicial employees in government offices around the country. Controlling all legal matters in the Central American country, more than 10,000 employees work in 31 buildings ranging in size from 1,312 – 81,200 square feet. They had previously been left vulnerable with out-of-date analog surveillance systems.

To help protect the employees and property of the Costa Rica judicial system, the government agency has implemented a highly effective solution to control the entire video monitoring infrastructure with high image quality, reliability and the ability to integrate with technology from leading security manufacturers and suppliers. Milestone XProtect Enterprise VMS was implemented for a full-scale surveillance improvement throughout the nation's government buildings.

For the new system, two types of IP network cameras were installed: the SNC-RS86N pan-tilt-zoom (PTZ) day/night outdoor rapid dome camera with 36x zoom capability and H.264 data compression, and the SNC-DH180 network 720p HD vandal-resistant, fixed mini-dome camera with view-DR technology and IR illuminator both manufactured by Sony.

Milestone XProtect Enterprise software operates through the Wide Area Network (WAN) of the organization to the monitoring centers with client stations, where administration and supervisors are located. Each building has its own local monitoring center running through a client station. In total, the system has around 30 operators.

"XProtect Enterprise has allowed government security personnel to perform intelligence work remotely, increasing the effectiveness of our human resources," states Carlos Solano, Project Development Manager at Sonivision, Costa Rica, the Milestone partner who implemented the solution.

The Milestone solution offers an advanced surveillance system with top-of-the-line technology and open architecture, providing coverage of all surveillance needs through managing high-resolution, high-definition IP cameras, which would not have been possible with analog technology. Milestone XProtect Enterprise can access the video in both real time and recorded information - simultaneously. 

"Milestone XProtect Enterprise has a very intuitive user interface that allows access to remote viewing of different points of interest simultaneously, as well as recordings. With the intelligent search tools we can look for evidence easily that can be quickly exported and used as evidence," stated German Rojas Monje, Security Director, Judiciary System of Costa Rica. "In addition to its powerful remote surveillance, the XProtect® Smart Client interface has improved our ability to view and record events that take place both inside and outside the buildings. This has improved security and allowed us to strengthen our position against possible threats."

When the first stage of implementation was finished, operators of the system and the IT personnel who provide technical support were trained in two stages: basic training for both types of users, and one focused solely on the IT personnel in recommended practices for maintaining the XProtect Enterprise software and Sony cameras.

Solano continued: "All of the end users are in agreement due to its graphic design and intuitive interface, it is a significant improvement for the government's security. Whether running through scheduled monitoring routines or exporting and generating video evidence, Milestone's ease of use is significantly more helpful in protecting those who serve in the justice department."

Featured

  • The Evolution of IP Camera Intelligence

    As the 30th anniversary of the IP camera approaches in 2026, it is worth reflecting on how far we have come. The first network camera, launched in 1996, delivered one frame every 17 seconds—not impressive by today’s standards, but groundbreaking at the time. It did something that no analog system could: transmit video over a standard IP network. Read Now

  • From Surveillance to Intelligence

    Years ago, it would have been significantly more expensive to run an analytic like that — requiring a custom-built solution with burdensome infrastructure demands — but modern edge devices have made it accessible to everyone. It also saves time, which is a critical factor if a missing child is involved. Video compression technology has played a critical role as well. Over the years, significant advancements have been made in video coding standards — including H.263, MPEG formats, and H.264—alongside compression optimization technologies developed by IP video manufacturers to improve efficiency without sacrificing quality. The open-source AV1 codec developed by the Alliance for Open Media—a consortium including Google, Netflix, Microsoft, Amazon and others — is already the preferred decoder for cloud-based applications, and is quickly becoming the standard for video compression of all types. Read Now

  • Cost: Reactive vs. Proactive Security

    Security breaches often happen despite the availability of tools to prevent them. To combat this problem, the industry is shifting from reactive correction to proactive protection. This article will examine why so many security leaders have realized they must “lead before the breach” – not after. Read Now

  • Achieving Clear Audio

    In today’s ever-changing world of security and risk management, effective communication via an intercom and door entry communication system is a critical communication tool to keep a facility’s staff, visitors and vendors safe. Read Now

  • Beyond Apps: Access Control for Today’s Residents

    The modern resident lives in an app-saturated world. From banking to grocery delivery, fitness tracking to ridesharing, nearly every service demands another download. But when it comes to accessing the place you live, most people do not want to clutter their phone with yet another app, especially if its only purpose is to open a door. Read Now

New Products

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation.

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.