Linear Now Offers Spanish Language Live Support for Technical and Customer Service

Linear Now Offers Spanish Language Live Support for Technical and Customer Service

Linear Now Offers Spanish Language Live Support for Technical and Customer ServiceLinear LLC, a solution provider of residential and commercial access control, security, and health and wellness solutions, announces Spanish language live support for both its Technical Service and Customer Service departments. In an effort to better serve the growing Spanish-speaking community in the U.S. and in the expanding Mexican and South American markets, Linear has assigned four Spanish speaking agents in each department, with additional expansion planned as needed.

"At Linear, we believe in providing the best customer service and technical support to all our clients and partners. Mexico, South America and Spanish-speaking Americans represent an important customer base for Linear, and our bi-lingual representatives are already standing by to answer technical or service-related questions," said Greg Hancock, director of customer care at Linear. "We are excited to expand this service and will continue to provide a high level of expertise and service to all of our customers."

Offering Spanish language support is an important step for Linear as the company expands distribution of its product line and OEM services into Latin America.

Featured

New Products

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening.

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”