Monitronics Receives 4th Consecutive Consumer's Choice Award

  • Sep 03, 2015

Monitronics has been recognized for the fourth consecutive year by Consumers’ Choice with the organization’s 2015 award for excellence in business and customer service. The award is based on customer service reviews and recommendations among alarm system companies headquartered in the Dallas-Fort Worth area.

Based in Dallas, Monitronics provides monitored home and business security system services to more than 1 million residential customers and commercial clients through its network of more than 600 independent Authorized Dealers in the U.S., Canada and Puerto Rico.

It’s the latest accolade for Monitronics, which also won its fifth Frost & Sullivan award earlier this year as 2014 Company of the Year in the North American Residential Security Services industry. The company also was honored by Frost & Sullivan in 2008, 2010, 2011 and 2013).

“We’re pleased every time we win an award,” said Monitronics’ Senior Vice President of Operations Bruce Mungiguerra. “But we’re especially proud of the Consumers’ Choice Award because it comes directly from our customers, who are the most important judges of all. Our emphasis is on their safety and security, and they continue to recognize that commitment.”

For over 25 years the Consumers’ Choice Award has been considered a business seal of excellence. Companies are nominated by local consumers based on service, value, professionalism and integrity. Voting is conducted online and votes are tabulated by an independent polling firm. In addition, a national regulatory law firm reviews the ethical standing of top voted businesses before they are recognized as Consumers’ Choice Award recipients.

Featured

  • Security Industry Association Announces the 2026 Security Megatrends

    The Security Industry Association (SIA) has identified and forecasted the 2026 Security Megatrends, which form the basis of SIA’s signature annual Security Megatrends report defining the top 10 factors influencing both near- and long-term change in the global security industry. Read Now

  • The Future of Access Control: Cloud-Based Solutions for Safer Workplaces

    Access controls have revolutionized the way we protect our people, assets and operations. Gone are the days of cumbersome keychains and the security liabilities they introduced, but it’s a mistake to think that their evolution has reached its peak. Read Now

  • A Look at AI

    Large language models (LLMs) have taken the world by storm. Within months of OpenAI launching its AI chatbot, ChatGPT, it amassed more than 100 million users, making it the fastest-growing consumer application in history. Read Now

  • First, Do No Harm: Responsibly Applying Artificial Intelligence

    It was 2022 when early LLMs (Large Language Models) brought the term “AI” into mainstream public consciousness and since then, we’ve seen security corporations and integrators attempt to develop their solutions and sales pitches around the biggest tech boom of the 21st century. However, not all “artificial intelligence” is equally suitable for security applications, and it’s essential for end users to remain vigilant in understanding how their solutions are utilizing AI. Read Now

  • Improve Incident Response With Intelligent Cloud Video Surveillance

    Video surveillance is a vital part of business security, helping institutions protect against everyday threats for increased employee, customer, and student safety. However, many outdated surveillance solutions lack the ability to offer immediate insights into critical incidents. This slows down investigations and limits how effectively teams can respond to situations, creating greater risks for the organization. Read Now

Most   Popular

New Products

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction.

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings.

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.