STANLEY Security and I-View Announce Partnership
STANLEY Security announces its partnership with I-View Now, a cloud-based video verification service that communicates event- based clips and live video from alarm events using its award-winning central station video interface. The partnership strengthens STANLEY Security’s position as a video alarm verification monitoring services provider and now enables its customers to participate in the real-time decision-making process of determining the likelihood of a crime in progress associated with their alarm activity.
I-View Now was created to simplify verification of video alarms during the dispatch process, help reduce false alarms, and to increase apprehensions through the cloud-based portal, where live, situational events can be viewed. When a customer’s alarm is triggered, the ProtectionNet™ Customer Service Center operator can watch a recorded clip of the circumstances that caused the alarm, as well as view the facility or property in real-time.
This removes the guessing game about what caused the system to go into alarm, allowing for quick, direct and dependable police dispatch. Simultaneously, customers can look at the same actionable video -- on their mobile devices or computers -- that the central station operator is viewing to help determine the authenticity of the incident and communicate with the central station.
Industry experts anticipate that this collaboration between the operator and the customer – seeing the tangible, detectible event at the same time – will have long-reaching impact with first responders and law enforcement where delayed response and false alarms are an ongoing issue. Providing dependable, accurate information, by both viewing parties, as the event is playing out, could significantly decrease false alarm incidents and result in improved outcomes with police departments around the country.