Central Maui Shopping Center Ups Security after Recent Assaults

Within days of the attacks, QKC added video surveillance cameras to the food court and south wing restroom hallways. The center has also hired additional security staff to patrol those areas.

• By Jessica Davis
• Jan 28, 2019

The Queen Ka’ahumanu Center (QKC), Maui’s largest shopping mall, is increasing its safety and security measures following two alleged assault incidents reported earlier this month.

One of the incidents involved an alleged kidnapping and attempted sexual assault, and the other involved an alleged robbery at gunpoint in the parking structure. The Maui Police Department is actively investigating both incidents, and QKC officials said the mall is cooperating.

“QKC extends its sincere condolences to the victims for the unfortunate crimes committed against them,” said Toni Rojas, QKC vice president of business and community development. “We thank the security personnel that acted quickly and appropriately to help Maui Police Department apprehend the parties involved. As always, QKC continues to provide security measures to help deter events like this from happening.”

Within days of the attacks, QKC added video surveillance cameras to the food court and south wing restroom hallways. The center has also hired additional security staff to patrol those areas.

QKC officials have requested the presence of the Maui Police Department, but the department’s patrol schedule will not be made known to the public.

According to QKC officials, a professionally trained security team patrols inside and outside of the center on foot and by car 24/7.

“Visible and vigilant throughout their patrols, the team works to deter crime by consistently observing and monitoring patrons and their activities, as well as providing preventive and safety guidance. Our security team operates in a service, rather than enforcement, role; they are unarmed and do not have a police officer’s arrest authority,” according to QKC officials. “The security team is trained to protect customers and tenants by enforcing QKC’s Code of Conduct and relies on the Maui Police Department to provide armed officers when violators refuse to comply with the center’s conduct policies.”