AMCA Makes Statement on Quest Diagnostics Vendor Breach

AMCA Makes Statement on Quest Diagnostics Vendor Breach

The AMCA said they hired a third-party external forensics firm to investigate the Quest Diagnostics data breach

Following an announcement from Quest Diagnostics regarding their billing collection service provider data breach on Monday, the American Medical Collection Agency (AMCA), the billing collection service provider for Quest, said they are taking necessary measures to protect their customers’ privacy.

A spokesperson for the AMCA said that the agency is doing its best to contain the breach by taking down routes the attacker could have taken to expose the information.

The spokesperson said the AMCA “hired a third-party external forensics firm to investigate any potential security breach in our systems, migrated our web payments portal services to a third-party vendor, and retained additional experts to advise on, and implement, steps to increase our systems’ security. We have also advised law enforcement of this incident.”

While Quest claims they do not have the “complete information” on which customers were affected by the breach, they will “ensure that Quest patients are appropriately notified consistent with the law.”

Stephen Breidenbach, the co-chair of the Cybersecurity, Privacy, and Technology Practice Group at New York law firm Moritt Hock & Hamroff, told The Hill that containing the breach by finding the avenue the attacker utilized to reach the information should be the AMCA’s priority.

“It's very important at this stage that AMCA contain the breach and ensure the attacker has not established a method to reenter AMCA's systems,” Breidenbach said.

He said that even though the agency believes they have found the way the attacker initially breached the system, they must make sure all other ways the attacker could potentially get in are secure.

“Just because the company found and closed the door that the attacker came through does not mean all the doors to the business (e.g., other unpatched programs) are shut,” Breidenbach said. “It also doesn’t prove that the attacker never established an alternative method of entry, such as installing his/her own software that allows the attacker to reconnect to the network independent of the vulnerability.”

About the Author

Kaitlyn DeHaven is the Associate Content Editor for the Infrastructure Solutions Group at 1105 Media.

Featured

  • 12 Commercial Crime Sites to Do Your Research

    12 Commercial Crime Sites to Do Your Research

    Understanding crime statistics in your industry and area is crucial for making important decisions about your security budget. With so much information out there, how can you know which statistics to trust? Read Now

  • Boosting Safety and Efficiency

    Boosting Safety and Efficiency

    In alignment with the state of Mississippi’s mission of “Empowering Mississippi citizens to stay connected and engaged with their government,” Salient's CompleteView VMS is being installed throughout more than 150 state boards, commissions and agencies in order to ensure safety for thousands of constituents who access state services daily. Read Now

  • Live From GSX: Post-Show Review

    Live From GSX: Post-Show Review

    This year’s Live From GSX program was a rousing success! Again, we’d like to thank our partners, and IPVideo, for working with us and letting us broadcast their solutions to the industry. You can follow our Live From GSX 2023 page to keep up with post-show developments and announcements. And if you’re interested in working with us in 2024, please don’t hesitate to ask about our Live From programs for ISC West in March or next year’s GSX. Read Now

    • Industry Events
    • GSX
  • People Say the Funniest Things

    People Say the Funniest Things

    By all accounts, GSX version 2023 was completely successful. Apparently, there were plenty of mix-ups with the airlines and getting aircraft from the East Coast into Big D. I am all ears when I am in a gathering of people. You never know when a nugget of information might flip out. Read Now

    • Industry Events
    • GSX

Featured Cybersecurity

Webinars

New Products

  • Camden CV-7600 High Security Card Readers

    Camden CV-7600 High Security Card Readers

    Camden Door Controls has relaunched its CV-7600 card readers in response to growing market demand for a more secure alternative to standard proximity credentials that can be easily cloned. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them virtually clone-proof and highly secure. 3

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening. 3

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions. 3