Timothy O’Brien Promoted to Technical Support Manager

Speco Technologies is thrilled to announce the promotion of Timothy O’Brien to technical support manager. In his new role, O’Brien will oversee the technical support department, and ensure that all matters are handled in an efficient and timely manner.

O’Brien graduated from S.U.N.Y Farmingdale in 2016 with a degree in Security System and Networking. While attending college at Farmingdale University, he was a shift manager for A.M.F. Bowling Alley in Syosset. He worked there for eight years, and it provided him with experience in customer service. He started working at Speco in May of 2017 in the Technical Support department. He was promoted to Senior Tech Support Representative in October of 2019.

“I’m excited for this opportunity and I’m looking forward to continue to grow as a person and within the company,” O’Brien said.

“ He has been an exemplary employee since he first began working at Speco. He has shown that he understands how to satisfy our customers. His leadership will bring that to everyone in his group. We welcome Tim to his new role as Technical Support Manager,” company officials said.

Featured

New Products

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”