ConnectWise Launches Bug Bounty Program to Help Detect Security Vulnerabilities

Crowdsourcing effort to uncover security issues is latest addition to company’s broader cybersecurity strategy

ConnectWise today announced it has launched a bug bounty program to supplement its own internal vulnerability management strategy boosting efforts to quickly identify and remediate bugs and security vulnerabilities in its software. ConnectWise is partnering with HackerOne, the industry’s most trusted hacker-powered security platform, to host the program.

A bug bounty program incentivizes security research by offering monetary rewards for security vulnerabilities submitted. Accepting vulnerability reports from third parties helps organizations surface and resolve issues quickly, minimizing the chance for exploitation.

The ConnectWise Bug Bounty program is private, meaning that it is open to invited hackers via the HackerOne platform. ConnectWise is committed to addressing all confirmed vulnerabilities discovered through the Bug Bounty program and will remediate and disclose issues commensurate with severity. Responsible disclosures will continue to be delivered through the ConnectWise Trust Site, which is the primary source of information on a number of security, compliance and privacy topics. It also houses ConnectWise’s security bulletins and alerts, critical patches, and updates, with the ability to subscribe to proactive notifications via an RSS Feed.

“Cyber criminals move fast, so we have to move faster. Employing a bug bounty program with the help of HackerOne, the industry leader in this space, will allow us to do just that by finding issues before bad actors get a chance to exploit them,” said Tom Greco, Director of Information Security, ConnectWise. “Crowdsourcing in this way represents a solid additional layer of security, and we clearly value the community’s expertise and participation in helping us keep our products secure. As we said earlier this year, the launch of this Bug Bounty program is yet another important addition to our security arsenal – and it’s the latest piece of our overall strategy to strengthen our own security standing so that we can better protect our partners and their SMB customers.”

The ConnectWise Bug Bounty program is an integral part of the company’s commitment and ongoing efforts to strengthen its own security posture as well that of its TSP partners, and to improve transparency and communication with its partners when it comes to cybersecurity. To date, this has included an internal focus on “shift-left” product development, an expansion of cybersecurity training programs for TSP partners, and the creation of the MSP+ Cybersecurity Framework, the industry’s first global cybersecurity framework for MSPs.

Featured

  • New Report Reveals Top Trends Transforming Access Controller Technology

    Mercury Security, a provider in access control hardware and open platform solutions, has published its Trends in Access Controllers Report, based on a survey of over 450 security professionals across North America and Europe. The findings highlight the controller’s vital role in a physical access control system (PACS), where the device not only enforces access policies but also connects with readers to verify user credentials—ranging from ID badges to biometrics and mobile identities. With 72% of respondents identifying the controller as a critical or important factor in PACS design, the report underscores how the choice of controller platform has become a strategic decision for today’s security leaders. Read Now

  • Overwhelming Majority of CISOs Anticipate Surge in Cyber Attacks Over the Next Three Years

    An overwhelming 98% of chief information security officers (CISOs) expect a surge in cyber attacks over the next three years as organizations face an increasingly complex and artificial intelligence (AI)-driven digital threat landscape. This is according to new research conducted among 300 CISOs, chief information officers (CIOs), and senior IT professionals by CSC1, the leading provider of enterprise-class domain and domain name system (DNS) security. Read Now

  • ASIS International Introduces New ANSI-Approved Investigations Standard

    • Guard Services
  • Cloud Security Alliance Brings AI-Assisted Auditing to Cloud Computing

    The Cloud Security Alliance (CSA), the world’s leading organization dedicated to defining standards, certifications, and best practices to help ensure a secure cloud computing environment, today introduced an innovative addition to its suite of Security, Trust, Assurance and Risk (STAR) Registry assessments with the launch of Valid-AI-ted, an AI-powered, automated validation system. The new tool provides an automated quality check of assurance information of STAR Level 1 self-assessments using state-of-the-art LLM technology. Read Now

  • Report: Nearly 1 in 5 Healthcare Leaders Say Cyberattacks Have Impacted Patient Care

    Omega Systems, a provider of managed IT and security services, today released new research that reveals the growing impact of cybersecurity challenges on leading healthcare organizations and patient safety. According to the 2025 Healthcare IT Landscape Report, 19% of healthcare leaders say a cyberattack has already disrupted patient care, and more than half (52%) believe a fatal cyber-related incident is inevitable within the next five years. Read Now

New Products

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge.