ESX Releases 2023 Education Tracks and Sessions

ESX Releases 2023 Education Tracks and Sessions

The Electronic Security Expo (ESX), presented by Electronic Security Association (ESA), has released its full educational lineup for 2023. The conference will take place at the Kentucky International Convention Center in Louisville, Kentucky on June 5-8, 2023.

In addition to its main stage presentations, engaging networking opportunities, and interactive expo floor, ESX 2023 will bring over 30 educational sessions spanning four tracks and two additional focus areas carefully designed for security professionals. The sessions cover tactical advice in Sales, Operations, Management, Monitoring, and Executive Leadership to help businesses grow and stay competitive.

Special emphasis is paid to building RMR or recurring revenue and a special three-part series will delve deep into the business of fire alarms.

Attendees who are looking to address a specific business challenge or opportunity can look at the collection of focused sessions, with specialties designed to meet the needs of all managers from your company, including installation and service, finance, executive leadership, sales and marketing and more.

Sales

Learn to develop your brand and go-to-market strategy to keep the focus on building your RMR. Identify complementary markets, new products, and services that will give your sales teams the edge over the competition. Explore new sales management processes that will accelerate sales performance and increase your revenues and RMR. Sessions in Sales Track:

  • Commercial Sales Strategies and Applications that Drive Higher RMR
  • Leveraging Your Existing Customer Base for Sales & RMR Growth
  • Proven Sales Tips that Great Salespeople Practice
  • The State of Marketing and Digital Tools for the Modern Company
  • The Rising Tide of PropTech in Multifamily
  • Top Reasons Why You Should Be Offering Cloud-based Access Control Systems
  • The Top Applications and Monitoring Services for Video Surveillance
  • Driving Higher RMR on Every Sale
  • The Expanding Case for Personal Emergency Response Systems

Operations

Discover best practices that will improve your company’s operational excellence and the customer experience. Explore ways to build efficiencies in installation, service methodologies, and human resources. Examine how others are solving today’s most common operations struggles like recruiting and retaining employees, supply chain lags, truck rolls, job safety, training, and more. Sessions in Operations Track:

  • 6 Ways to Reduce Truck Rolls and Optimize Field Services
  • Successful Ways to Onboard Staff
  • POTS Lines Are History – What You Need to Do Now
  • How to Encourage Collaboration Between Sales and Installation Staff
  • Practical Ways to Enhance Your Project Management Outcomes
  • How to Optimize the Ordering and Inventory Process
  • Top Ways to Improve Technician Recruitment and Retention

Management

Learn to implement and manage key performance indicators that help to streamline processes and improve top and bottom-line results. Find ways to build a strong culture that helps you drive transformational leadership and change throughout the organization. Examine emerging trends and leading-edge technologies that will excite your customers’ changing demands and open new markets to evolve your business. Sessions in Operations Track:

  • 10 Simple Ways to Measure & Reduce Attrition
  • Fear Not – How to Raise Your RMR and Labor Rates without Losing Customers
  • The Business of Fire Alarms: How to Successfully Enter – Part 1
  • The Business of Fire Alarms: Understanding Codes, Standards, and New Technologies – Part 2
  • The Business of Fire Alarms: Recurring Revenue Rain Maker – Part 3
  • Practical Pre & Post M & A Lessons to Remember
  • 5 Essential KPIs that Measure Your Success
  • Talent Acquisition and Retention Guide for the New Norm
  • The Current State of the Industry and What to Expect

Monitoring

Delivering quality security and life safety monitoring services to end-users, including cloud-based lifestyle enhancements, is mission critical 24/7. Discover best-of-breed operator training, state-of-the-art technology infrastructure, and vital monitoring processes and procedures for next-gen central stations. Learn from seasoned professionals who share best practices to maximize your 24/7 monitoring operation effectively and profitably. Sessions in Monitoring Track:

  • Monitoring Innovations – The Future is Here
  • Top 5 Things to Expect from Your Monitoring Center Partner
  • Keeping Score – A Better Alarm Verification Method

Bonus best-practice sharing sessions and sessions in ESX’s exclusive Executive Leadership Track to be announced soon.

“The industry continues to be faced with a changing competitive landscape that is relentless and unforgiving.” says George DeMarco, ESX Chairman “Albert Einstein once said, ‘Life is like riding a bicycle, to keep your balance, you must keep moving.’ In the same vein: Business is like riding a bicycle, to keep your competitive edge, you must keep moving forward. ESX educational sessions can help with that, teaching security professionals how to stay balanced, keep their competitive edge and keep moving forward. ”

All educational sessions for ESX are curated and taught by the industry’s top electronic security and life safety technology pros, who are passionate about sharing their experience and helping security businesses grow and succeed. ESA and its partners are eager to help companies drive growth, improve their customer experience, and prepare for the future. Come bring your team to learn from the industry’s best and take home top knowledge and tips to help your business grow.

“I don’t know of a more insightful convention to attend. This was the most beneficial 3 days of my career. I’m left with a ton of ideas I can’t wait to share with my colleagues.” says one ESX attendee.

For access to these classes, Executive or Deluxe Passes are required at registration. Register your team at ESXweb.com/register.

Featured

  • 12 Commercial Crime Sites to Do Your Research

    12 Commercial Crime Sites to Do Your Research

    Understanding crime statistics in your industry and area is crucial for making important decisions about your security budget. With so much information out there, how can you know which statistics to trust? Read Now

  • Boosting Safety and Efficiency

    Boosting Safety and Efficiency

    In alignment with the state of Mississippi’s mission of “Empowering Mississippi citizens to stay connected and engaged with their government,” Salient's CompleteView VMS is being installed throughout more than 150 state boards, commissions and agencies in order to ensure safety for thousands of constituents who access state services daily. Read Now

  • Live From GSX: Post-Show Review

    Live From GSX: Post-Show Review

    This year’s Live From GSX program was a rousing success! Again, we’d like to thank our partners, and IPVideo, for working with us and letting us broadcast their solutions to the industry. You can follow our Live From GSX 2023 page to keep up with post-show developments and announcements. And if you’re interested in working with us in 2024, please don’t hesitate to ask about our Live From programs for ISC West in March or next year’s GSX. Read Now

    • Industry Events
    • GSX
  • People Say the Funniest Things

    People Say the Funniest Things

    By all accounts, GSX version 2023 was completely successful. Apparently, there were plenty of mix-ups with the airlines and getting aircraft from the East Coast into Big D. I am all ears when I am in a gathering of people. You never know when a nugget of information might flip out. Read Now

    • Industry Events
    • GSX

Featured Cybersecurity

Webinars

New Products

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings. 3

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge. 3

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening. 3