New Remote Patient Monitoring Tool Delivers High-quality Patient Care

By 2030, it is projected that a global shortfall of 15 million healthcare professionals will exist. Milestone’s new XProtect Hospital Assist helps hospitals respond to this crisis while continuing to provide high-quality care.

As hospitals and healthcare facilities grapple with staffing shortages, XProtect Hospital Assist offers an innovative level of remote patient monitoring that aims to help healthcare professionals do more with less, improve overall patient safety, care, and experience and enhance the situational awareness of the staff.

“There is no doubt that the irreplaceable human touch of healthcare professionals is essential, and by integrating data-driven video technology into their daily routine, they can now be even further empowered. With XProtect Hospital Assist, hospitals can improve patient care by offering an additional layer of support for the healthcare staff,” said Rahul Yadav, CTO at Milestone Systems.

Available now, XProtect Hospital Assist is a data-driven video and audio technology solution designed to improve patient care in medical settings. This advanced system empowers healthcare professionals to remotely monitor multiple patients simultaneously, enabling them to respond rapidly to incidents as they arise. By streamlining routine tasks and enhancing the efficiency of medical staff, XProtect Hospital Assist is poised to help significantly alleviate the workload burden faced by healthcare providers in today's fast-paced hospital environment.

“With an extra set of eyes and ears in patient rooms, our solution enables rapid response to incidents, ensuring the highest quality of patient care,” Yadav said. “And by addressing critical staff shortages and streamlining efficiency, XProtect Hospital Assist paves the way for a better, safer, and more connected hospital environment worldwide. We are proud to unveil this innovative solution, designed to enhance hands-on patient care and reinforce the vital role of healthcare professionals."

Around-the-clock Care
Built upon the robust foundation of XProtect — Milestone’s versatile, open platform video management software — XProtect Hospital Assist is designed for hospital units that require continuous or situational patient observation such as individuals in intensive care and rehabilitation units, ensuring optimal patient safety and care delivery.

With XProtect Hospital Assist, healthcare professionals can observe and communicate with multiple patients simultaneously. By reducing the need for frequent patient room visits, the two-way audio communication functionality within the video system optimizes staff resources and enhances overall patient care. To uphold patient privacy, when staff observation is not required the intuitive Privacy Blur feature ensures that patients' dignity and privacy remain intact.

Additionally, XProtect Hospital Assist includes automatic fall detection alarms, a critical tool that alerts medical staff to a patient fall, helping to save valuable seconds on their response time. In the United States alone, up to one million patient falls occur in hospitals every year, resulting in about 250,000 injuries and up to 11,000 deaths.*
The Open Platform Data-driven Video Solution
The XProtect open platform can seamlessly ingest and process vast amounts of data from various sources such as analytic software, specialty cameras, sensors, and existing facility systems. The video management system within many healthcare organizations now serves as the unifying platform, bridging the gap between raw data and actionable insights.

The Milestone XProtect open platform video management system currently supports more than 13,000 different security devices from more than 700 of the industry’s leading manufacturers. Technology Partners include providers of network video cameras, NVRs, cloud technologies, access control, alarm and detection systems, video analytics, GPS technology, laser scanners, emergency call boxes and more.

About XProtect Hospital Assist
Designed exclusively for hospital units caring for patients in need of 24/7 or situational observation, XProtect Hospital Assist is a dedicated remote patient monitoring solution that allows the hospital to increase staff efficiency, react to incidents rapidly and provide high-quality patient care. By providing the ability to observe, detect and respond to situations quickly, XProtect Hospital Assist is a product extension that expands the classic security solution to help improve staff efficiency, optimize patient care and outcomes, and deliver a safer, more efficient hospital environment.

Featured

  • The Evolution of IP Camera Intelligence

    As the 30th anniversary of the IP camera approaches in 2026, it is worth reflecting on how far we have come. The first network camera, launched in 1996, delivered one frame every 17 seconds—not impressive by today’s standards, but groundbreaking at the time. It did something that no analog system could: transmit video over a standard IP network. Read Now

  • From Surveillance to Intelligence

    Years ago, it would have been significantly more expensive to run an analytic like that — requiring a custom-built solution with burdensome infrastructure demands — but modern edge devices have made it accessible to everyone. It also saves time, which is a critical factor if a missing child is involved. Video compression technology has played a critical role as well. Over the years, significant advancements have been made in video coding standards — including H.263, MPEG formats, and H.264—alongside compression optimization technologies developed by IP video manufacturers to improve efficiency without sacrificing quality. The open-source AV1 codec developed by the Alliance for Open Media—a consortium including Google, Netflix, Microsoft, Amazon and others — is already the preferred decoder for cloud-based applications, and is quickly becoming the standard for video compression of all types. Read Now

  • Cost: Reactive vs. Proactive Security

    Security breaches often happen despite the availability of tools to prevent them. To combat this problem, the industry is shifting from reactive correction to proactive protection. This article will examine why so many security leaders have realized they must “lead before the breach” – not after. Read Now

  • Achieving Clear Audio

    In today’s ever-changing world of security and risk management, effective communication via an intercom and door entry communication system is a critical communication tool to keep a facility’s staff, visitors and vendors safe. Read Now

  • Beyond Apps: Access Control for Today’s Residents

    The modern resident lives in an app-saturated world. From banking to grocery delivery, fitness tracking to ridesharing, nearly every service demands another download. But when it comes to accessing the place you live, most people do not want to clutter their phone with yet another app, especially if its only purpose is to open a door. Read Now

New Products

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

    Connect ONE®

    Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening.