Honeywell

LYNX Touch 5100

LYNX Touch 5100 is a self-contained system that offers wireless home security by providing 4G/Wi-Fi alarm communications. It also creates home automation capabilities by fully integrating with ZWave-enabled thermostats, locks and lighting systems. Its large, intuitive, vivid, full-color touchscreen simplifies installation and homeowner operation. Using Total Connect Remote Services, the system puts information and control at homeowners’ fingertips and allows homeowners to operate security systems on the go.

    • Becoming a Guide on the Customer Journey Becoming a Guide on the Customer Journey

      In this episode, Security Today editor-in-chief Ralph Jensen chats with Chris Hugman of System Surveyor about the customer journey. As the company’s chief executive officer, Hugman continues to work toward his vision of seamless systems management from concept to system end-of-life. He also addresses what it takes to be a guide in the security industry and why it is different from the traditional sales process. Originally a systems integrator, Hugman reveals his thoughts on technology and the prospects of the customer journey over the next few years, as well as the direction of technology.

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