Tech Support Mobile App -- Security Today

March Networks

Tech Support Mobile App

March Networks’s new GURU smartphone application is an interactive, technical support tool complete with diagnostic information, video tutorials, warranty status and other utilities. March Networks GURU helps channel partners reduce service costs by providing them with a fast and easy way to resolve video surveillance system issues in the field. The unique application is the newest complement to March Networks’ world-class technical services, and is now available as a free download from the App Store.

http://www.marchnetworks.com/services/technical-support/guru

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New Products

Luma x20

Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”
Unified VMS

AxxonSoft introduces version 2.0 of the Axxon One VMS. The new release features integrations with various physical security systems, making Axxon One a unified VMS. Other enhancements include new AI video analytics and intelligent search functions, hardened cybersecurity, usability and performance improvements, and expanded cloud capabilities
4K Video Decoder

3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.

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