IDP Americas, Inc.
IDP ProCare™ Premium Support Program
IDP has introduced IDP ProCare™, a premium support program engineered to guarantee continuous uptime for SMART and SOLID card printing operations. Designed for organizations reliant on high-volume credential production, ProCare extends beyond IDP's standard warranty coverage. The program includes priority direct access to Level 2 and higher technical specialists, advanced overnight hot-swap unit replacements with free return packaging, and annual proactive system health reviews to optimize ongoing printer performance.
https://www.idpamericas.com/procare/