How Dealers Keep and Defend their Existing Customers

How Dealers Keep and Defend their Existing Customers

Mar 18, 2021

Have you ever wondered how a manufacturer’s representative fills their work day? That’s easy, they are a conduit between the field and the manufacturer and their resellers. A manufacturer’s rep plays the role of educating the customer with new technology, product training, and how to help a business grow. Ralph C. Jensen, editor in chief of Security Today magazine has taken a few minutes to sit down with Chris Lanier, president of the Lanier Group to talk about business, COVID-19, and how dealers defend their territory.

Duration: 9:19

Chris Lanier


Apple Podcast Spotify Google Stitcher

Featured Podcast

  • The Current State of School Security

    In this episode of SecurPod, Brent Dirks, Security Today and Campus Security Today editor, sits down with Ken Cook, Director of National School Safety and Advocacy at Allegion. Listen Now

  • Balancing Technology and Behavioral Elements and How to Improve School Safety

    In this episode, Security Today and Campus Security Today Editor Brent Dirks sits down with Ryan Petty, a dedicated school safety advocate, to explore the multifaceted landscape of student security. Ryan shares his insights on creating safer environments for students both during school hours and at extracurricular events, highlighting the critical balance between technology and human oversight. Listen Now

  • A Closer Look at Verkada

    Editor-in-chief Ralph C. Jensen spends some time with Jake Leichtling of Verkada talking about the advances of security solutions at the company, new products and technology released by the company at a recent integrators and end users conference in Denver. Listen Now

New Products

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation.

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.