Building a Resilient Security Posture for High-Volume Venues -- Security Today

Building a Resilient Security Posture for High-Volume Venues

Date: Tuesday, April 28, 2026 at 2:00pm ET - 1:00pm CT - 11:00am PT

Large capacity venues, whether they are stadiums, amusement parks or zoos and aquariums, all present significant challenges for the security professionals charged with overseeing public safety. As these environments can welcome thousands of guests each day, it takes effort and determination to maintain a resilient security posture while minimizing the impact on the guest experience. As always, protecting locations like these requires starting with security fundamentals, such as incident response, access control, crowd management and surveillance.

Security at zoos can present a unique set of challenges for security professionals. The primary difference between the threat profiles at zoos versus other entertainment venues, of course, is the animals. Whereas most other large venues primarily consider the risks associated with the behavior of people, the presence of wild animals adds an entirely new layer to security planning. Key considerations include habitat integrity, preventing human-animal interactions, and preparedness for emergency scenarios such as dangerous animal escapes, including coordinated emergency response protocols for high-risk animal incidents.

About the Speaker:

Geoff Zeller, Director of Safety and Security, Columbus Zoo and Aquarium

Geoff Zeller is a dedicated safety and security leader with more than 16 years of experience in high-stakes environments. He currently serves as Director of Safety and Security at the Columbus Zoo and Aquarium, where he oversees comprehensive safety operations for one of the region’s leading family destinations. Prior to joining the Zoo, Geoff held key roles with Michigan’s Adventure Amusement Park and Spectrum Health Hospitals, building a diverse background in both guest-focused and healthcare security settings. His professional journey is grounded in service, beginning his career as an infantryman in the United States Marine Corps. Geoff holds a Master of Business Administration and a Bachelor of Science in Criminal Justice. He is passionate about developing strong teams and mentoring the next generation of safety and security professionals.

CERTIFICATE

A certificate of attendance is available for all individuals who register and attend the full webinar (live or on-demand).

Date: Apr 28, 2026

Time: 2:00 PM ET

Duration: 1 hour

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