UK Retail Company Invests In IP Video Technology For Surveillance Needs

John Lewis Department Stores, one of the UK’s leading retail groups, has invested in IndigoVision’s complete end-to-end IP video technology for its CCTV surveillance.

IndigoVision has been working with John Lewis over the last year to migrate nine of its existing stores from analog CCTV to a digital IP solution. IndigoVision has now been chosen to provide the CCTV surveillance for the first 3 of the planned 10 new stores, including the recently opened branch in Liverpool, its largest store outside of central London. The 130 camera system in Liverpool was installed by IndigoVision’s approved partner Orion Security Solutions in collaboration with security consultants, Dowling Blunt.

As with any large retail operation John Lewis faces a myriad of security issues including theft, staff protection, wastage and health/safety. It is vitally important therefore, to have a surveillance system with the very highest-quality video and tools to provide fast search and analysis of recorded footage in the event of an incident.

IndigoVision’s MPEG-4 compression technology delivers strong video quality with a minimum bandwidth and storage requirement. This coupled with the powerful features of ‘Control Center’, IndigoVision’s IP video and alarm management software, are why John Lewis has invested in IndigoVision’s solution.

“IndigoVision’s IP video system provides us with excellent quality video, which can be delivered with minimum impact on our IT network,” said Paul Newbury, John Lewis’ development manager for business protection. “IP video gives us a scalable, future-proof, CCTV strategy that has already been field proven in a number of our existing stores.”

The 240,000 square foot Liverpool building is one of the first in the next generation of John Lewis department stores with new-concept fittings creating a superb retail environment. It was therefore important for John Lewis, as it is with many retailers, to ensure that any CCTV cameras are small, unobtrusive and aesthetically pleasing. This was achieved in part by using IndigoVision’s compact high-performance fixed and PTZ IP domes for the majority of the cameras installed.

All cameras are recorded for 31 days on a single 1 TB standalone fault-tolerant IndigoVision NVR. This low storage requirement is achieved through split recording rates (12 fps for fixed cameras and 25 fps for PTZs), efficient compression technology and the use of advanced features such Activity Controlled Framerate (ACF). Built into the IP cameras and transmitter modules, ACF reduces the amount of digital video that is transmitted and stored when the camera scene is inactive. As soon as motion is detected video is instantaneously streamed at the full configured framerate.

The CCTV operators use ‘Control Center’ workstations to view and analyze live and recorded video from any camera. ‘Control Center’ workstations can be located at any point on the IP network, providing maximum flexibility for the system designer and user. ‘Control Center’ software is license-free, so workstations can be deployed for no more than the cost of a PC.

“The features in ‘Control Center’ are very powerful, we particularly like the playback and search tools and the snapshot feature that allows us to capture and print off pictures of suspects in the store,” Newbury said. “We can also export high-quality evidential video for use by the police if necessary.”

IndigoVision’s complete IP video system is ideal for migrating existing analog CCTV systems to digital solutions, re-using much of the original investment such as cameras and control room equipment. Analog systems can also be expanded using IP video, creating a hybrid solution. This flexibility was demonstrated with the upgrade of the nine existing John Lewis stores that have unique analog CCTV configurations.

“Working in retail is a challenging environment and it is essential to partner with suppliers that provide quality product on time, to ensure the efficient and managed delivery of quality security installations,” said Steve Taylor, Orion Security’s managing director. “IndigoVision have provided that level of service -- and a support and technical team that allow us to deliver to the exacting standards and timetable demanded by retail customers.”

IndigoVision’s IP video technology can also be used to provide benefits beyond store security. Many retailers are accessing in-store footage to help analyze merchandising, in-store promotions and footfall trends. This can be achieved locally and nationally, with central marketing teams accessing live and recorded video from any store at any location across their corporate networks.

Featured

  • Trends Keeping an Eye on Business Decisions

    Today, AI continues to transform the way data is used to make important business decisions. AI and the cloud together are redefining how video surveillance systems are being used to simulate human intelligence by combining data analysis, prediction, and process automation with minimal human intervention. Many organizations are upgrading their surveillance systems to reap the benefits of technologies like AI and cloud applications. Read Now

  • The Future is Happening Outside the Cloud

    For years, the cloud has captivated the physical security industry. And for good reason. Remote access, elastic scalability and simplified maintenance reshaped how we think about deploying and managing systems. But as the number of cameras grows and resolutions push from HD to 4K and beyond, the cloud’s limits are becoming unavoidable. Bandwidth bottlenecks. Latency lags. Rising storage costs. These are not abstract concerns. Read Now

  • Right-Wing Activist Charlie Kirk Dies After Utah Valley University Shooting

    Charlie Kirk, a popular conservative activist and founder of Turning Point USA, died Wednesday after being shot during an on-campus event at Utah Valley University in Orem, Utah Read Now

  • The Impact of Convergence Between IT and Physical Security

    For years, the worlds of physical security and information technology (IT) remained separate. While they shared common goals and interests, they often worked in silos. Read Now

  • Unlocking Trustworthy AI: Building Transparency in Security Governance

    In situations where AI supports important security tasks like leading investigations and detecting threats and anomalies, transparency is essential. When an incident occurs, investigators must trace the logic behind each automated response to confirm its validity or spot errors. Demanding interpretable AI turns opaque “black boxes” into accountable partners that enhance, rather than compromise, organizational defense. Read Now

New Products

  • Unified VMS

    AxxonSoft introduces version 2.0 of the Axxon One VMS. The new release features integrations with various physical security systems, making Axxon One a unified VMS. Other enhancements include new AI video analytics and intelligent search functions, hardened cybersecurity, usability and performance improvements, and expanded cloud capabilities

  • Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

    Connect ONE®

    Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.