Survey Examines Deployment Of Video Surveillance By Convenience Stores

  • Jan 12, 2009

3XLogic recently released the results of a survey of convenience store owners, operators and loss prevention managers regarding the use of various video surveillance technologies in day-to-day operations.

In addition to standard loss prevention activity, the survey sought to understand the extent to which organizations were using newer technologies and features which allow the monitoring and interaction with various business processes.

Many integrated video solutions today allow monitoring and reporting of everything from refrigeration systems to employee performance. Remote management of multi-site locations can now be performed through systems that are connected to the internet.

Findings from the survey revealed:

  • 100 percent of the respondents use some form of digital video surveillance in their organization.
  • 92 percent of respondents operated convenience stores with fuel while the remaining 8 percent were convenience stores only.
  • 100 percent used their systems for loss prevention purposes.
  • Only 75 percent had their systems connected to a network of any type.
  • Only 25 percent use audio recording at the counter.
  • 8 percent were using IP cameras.
  • None of the respondents use call logging of video analytics.

“We found that most convenience stores only use a fraction of the capability offered by their current surveillance systems, yet we found that most organizations had definite need and desire to more fully utilize their current investment.” said David Nieweg, director of business development for 3xLOGIC.

When provided with various scenarios of alternative uses for their video surveillance system such as remote management, monitoring systems such as refrigeration or exception reporting of processes, respondents indicated:

  • 73 percent were interested in remote multi-site management using video and audio.
  • 91 percent were interested in measuring and managing the customer experience utilizing the video surveillance system.
  • 73 percent were interested in measuring and managing employee performance with video surveillance technology.
  • Nine percent were interested in the utilization of video analytics in the retail environment.

“It shows that the industry has a long ways to go in regards to educating the consumer about the capabilities of the systems currently being sold.” said Mike Davis, 3xLOGIC’s director of U.S. operations. “It also indicates that consumers are unaware of the potential benefits of emerging technologies such as video analytics. It may be a situation where they will wait until they see concrete examples of ROI before they become interested, but it also indicates that manufacturers will need to prove tangible benefits to drive customer adoption.”

Featured

  • Report: 47 Percent of Security Service Providers Are Not Yet Using AI or Automation Tools

    Trackforce, a provider of security workforce management platforms, today announced the launch of its 2025 Physical Security Operations Benchmark Report, an industry-first study that benchmarks both private security service providers and corporate security teams side by side. Based on a survey of over 300 security professionals across the globe, the report provides a comprehensive look at the state of physical security operations. Read Now

    • Guard Services

  • Identity Governance at the Crossroads of Complexity and Scale

    Modern enterprises are grappling with an increasing number of identities, both human and machine, across an ever-growing number of systems. They must also deal with increased operational demands, including faster onboarding, more scalable models, and tighter security enforcement. Navigating these ever-growing challenges with speed and accuracy requires a new approach to identity governance that is built for the future enterprise. Read Now

  • Eagle Eye Networks Launches AI Camera Gun Detection

    Eagle Eye Networks, a provider of cloud video surveillance, recently introduced Eagle Eye Gun Detection, a new layer of protection for schools and businesses that works with existing security cameras and infrastructure. Eagle Eye Networks is the first to build gun detection into its platform. Read Now

  • Report: AI is Supercharging Old-School Cybercriminal Tactics

    AI isn’t just transforming how we work. It’s reshaping how cybercriminals attack, with threat actors exploiting AI to mass produce malicious code loaders, steal browser credentials and accelerate cloud attacks, according to a new report from Elastic. Read Now

  • Pragmatism, Productivity, and the Push for Accountability in 2025-2026

    Every year, the security industry debates whether artificial intelligence is a disruption, an enabler, or a distraction. By 2025, that conversation matured, where AI became a working dimension in physical identity and access management (PIAM) programs. Observations from 2025 highlight this turning point in AI’s role in access control and define how security leaders are being distinguished based on how they apply it. Read Now

Most   Popular

New Products

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.

  • Camden CV-7600 High Security Card Readers

    Camden CV-7600 High Security Card Readers

    Camden Door Controls has relaunched its CV-7600 card readers in response to growing market demand for a more secure alternative to standard proximity credentials that can be easily cloned. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them virtually clone-proof and highly secure.

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”