Union Bank Uses Verint Technology To Safeguard Branches

  • Nov 19, 2009

Verint Systems Inc. recently announced that Union Bank, N.A. is using its comprehensive Nextiva Financial IP Video solution. Since May, the IP video solution from Verint Video Intelligence Solutions has been delivering robust surveillance to Union Bank’s entire network of ATM and teller operations, and become part of its core focus on deterring threats and providing a safe and friendly environment in its retail bank branch locations.

Headquartered in San Francisco, Union Bank, N.A. is a full-service commercial bank that provides an array of financial services to individuals, small businesses, middle-market companies and major corporations.

A member of the Mitsubishi UFJ Financial Group, one of the world’s largest financial organizations, it has more than 10,000 employees servicing 337 branch offices in California, Washington, Texas and Oregon; two international offices; and facilities in six other states.

“Verint’s solutions have revolutionized our capabilities,” says Mike Maloof, vice president and director of corporate security with Union Bank. “The ability to view scenes from numerous banking centers at the same time and on the same screen has proved to be extremely valuable to our organization. We also are able to quickly and effectively export tamper-proof digital video to law enforcement agencies.”

The bank’s legacy VCR systems were replaced with more than 450 Nextiva NetDVR II and Nextiva MicroDVR II embedded DVRs along with Nextiva Op-Center and Nextiva Vid-Center software. This migration introduced the ability for the financial services organization to monitor video centrally with greater reliability, enhancing security and the ability to detect and investigate fraud more rapidly.

To help meet the bank’s stringent timeline, Verint, along with integrator New Age Security Systems, installed the Nextiva Financial IP Video portfolio and completed training across all sites outlined by Union Bank in record time.

With the Nextiva solution, Union Bank is able to capture high-quality video images, optimize bandwidth and storage utilization, leverage flexible video search capabilities, and benefit from programmable video retention and storage. Also, security personnel at the financial institution can easily scan and detect the most pertinent or potentially threatening activities in their branches and ATM centers, while viewing multiple scenes in a single location or any number of branches. As a result, Union Bank is benefiting from a more complete picture of activities, lower total cost of ownership and operation, and superior security and reliability.

“Outstanding financial institutions, such as Union Bank, have made it clear that they need the most innovative and reliable technology systems to protect their employees, members and assets,” said Elan Moriah, president of Verint Video Intelligence Solutions and Verint Witness Actionable Solutions. “We are pleased to partner and to provide Union Bank with mission-critical technology as it expands its footprint in the financial services sector.”

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