Costa Rica's Judiciary Relies on Milestone Protection

Milestone XProtect open platform IP video management software (VMS) has been implemented in more than 30 government judicial buildings in Costa Rica. The new surveillance system is the foundation for defense against violence for judicial employees to be less vulnerable to the risk of attacks in the office.

With an increase in reported violent crimes throughout Costa Rica, the prosecution of more offenders has resulted in a correlated increase of threats directed toward judicial employees in government offices around the country. Controlling all legal matters in the Central American country, more than 10,000 employees work in 31 buildings ranging in size from 1,312 – 81,200 square feet. They had previously been left vulnerable with out-of-date analog surveillance systems.

To help protect the employees and property of the Costa Rica judicial system, the government agency has implemented a highly effective solution to control the entire video monitoring infrastructure with high image quality, reliability and the ability to integrate with technology from leading security manufacturers and suppliers. Milestone XProtect Enterprise VMS was implemented for a full-scale surveillance improvement throughout the nation's government buildings.

For the new system, two types of IP network cameras were installed: the SNC-RS86N pan-tilt-zoom (PTZ) day/night outdoor rapid dome camera with 36x zoom capability and H.264 data compression, and the SNC-DH180 network 720p HD vandal-resistant, fixed mini-dome camera with view-DR technology and IR illuminator both manufactured by Sony.

Milestone XProtect Enterprise software operates through the Wide Area Network (WAN) of the organization to the monitoring centers with client stations, where administration and supervisors are located. Each building has its own local monitoring center running through a client station. In total, the system has around 30 operators.

"XProtect Enterprise has allowed government security personnel to perform intelligence work remotely, increasing the effectiveness of our human resources," states Carlos Solano, Project Development Manager at Sonivision, Costa Rica, the Milestone partner who implemented the solution.

The Milestone solution offers an advanced surveillance system with top-of-the-line technology and open architecture, providing coverage of all surveillance needs through managing high-resolution, high-definition IP cameras, which would not have been possible with analog technology. Milestone XProtect Enterprise can access the video in both real time and recorded information - simultaneously. 

"Milestone XProtect Enterprise has a very intuitive user interface that allows access to remote viewing of different points of interest simultaneously, as well as recordings. With the intelligent search tools we can look for evidence easily that can be quickly exported and used as evidence," stated German Rojas Monje, Security Director, Judiciary System of Costa Rica. "In addition to its powerful remote surveillance, the XProtect® Smart Client interface has improved our ability to view and record events that take place both inside and outside the buildings. This has improved security and allowed us to strengthen our position against possible threats."

When the first stage of implementation was finished, operators of the system and the IT personnel who provide technical support were trained in two stages: basic training for both types of users, and one focused solely on the IT personnel in recommended practices for maintaining the XProtect Enterprise software and Sony cameras.

Solano continued: "All of the end users are in agreement due to its graphic design and intuitive interface, it is a significant improvement for the government's security. Whether running through scheduled monitoring routines or exporting and generating video evidence, Milestone's ease of use is significantly more helpful in protecting those who serve in the justice department."

Featured

  • The Key to Wellbeing in the Office

    A few years ago, all we saw in the news was the ‘great resignation.’ Now we have another ‘great’ to deal with. According to CBRE, 2023 was the start of the ‘great return’ as office workers returned to their normal offices after working from home. The data shows that two-thirds of all U.S office buildings were more than 90% leased as of Q2 2023. Read Now

  • Failed Cybersecurity Controls Costing U.S. Businesses $30 Billion Yearly

    Panaseer recently released ControlWatch and the Continuous Controls Battle: Panaseer 2025 Security Leaders Report examining the cost of cybersecurity control failures and the impact of growing personal liability for security failings on security leaders. The report analyzes the findings of a survey of 400 security decision makers (SDMs) across the US and UK. It shows that security leaders feel under increasing pressure to provide assurances around cybersecurity, exposing them to greater personal risk – yet many lack the data and resources to accurately report and close cybersecurity gaps. Read Now

  • The Business Case for Video Analytics: Understanding the Real ROI

    For security professionals who may be hesitant to invest in video analytics, now's the time to reconsider. In a newly released Omdia report commissioned by BriefCam (now Milestone Systems), the research firm uncovered a compelling story: more than 85% of North American and European organizations that use video analytics achieve a return on investment within just one year. The study, which surveyed 140 end users across multiple industries, demonstrates that security technology is no longer just for security — it's a cross-organizational tool that delivers measurable business value far beyond traditional safety applications. Read Now

  • Survey: 54% of Organizations Cite Technical Debt as Top Hurdle to Identity System Modernization

    Modernizing identity systems is proving difficult for organizations due to two key challenges: decades of accumulated Identity and Access Management (IAM) technical debt and the complexity of managing access across multiple identity providers (IDPs). These findings come from the new Strata Identity-commissioned report, State of Multi-Cloud Identity: Insights and Trends for 2025. The report, based on survey data from the Cloud Security Alliance (CSA), highlights trends and challenges in securing cloud environments. The CSA is the world’s leading organization dedicated to defining standards, certifications, and best practices to help ensure a secure cloud computing environment. Read Now

Featured Cybersecurity

Webinars

New Products

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation. 3

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions. 3

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols. 3