Costa Rica's Judiciary Relies on Milestone Protection

Milestone XProtect open platform IP video management software (VMS) has been implemented in more than 30 government judicial buildings in Costa Rica. The new surveillance system is the foundation for defense against violence for judicial employees to be less vulnerable to the risk of attacks in the office.

With an increase in reported violent crimes throughout Costa Rica, the prosecution of more offenders has resulted in a correlated increase of threats directed toward judicial employees in government offices around the country. Controlling all legal matters in the Central American country, more than 10,000 employees work in 31 buildings ranging in size from 1,312 – 81,200 square feet. They had previously been left vulnerable with out-of-date analog surveillance systems.

To help protect the employees and property of the Costa Rica judicial system, the government agency has implemented a highly effective solution to control the entire video monitoring infrastructure with high image quality, reliability and the ability to integrate with technology from leading security manufacturers and suppliers. Milestone XProtect Enterprise VMS was implemented for a full-scale surveillance improvement throughout the nation's government buildings.

For the new system, two types of IP network cameras were installed: the SNC-RS86N pan-tilt-zoom (PTZ) day/night outdoor rapid dome camera with 36x zoom capability and H.264 data compression, and the SNC-DH180 network 720p HD vandal-resistant, fixed mini-dome camera with view-DR technology and IR illuminator both manufactured by Sony.

Milestone XProtect Enterprise software operates through the Wide Area Network (WAN) of the organization to the monitoring centers with client stations, where administration and supervisors are located. Each building has its own local monitoring center running through a client station. In total, the system has around 30 operators.

"XProtect Enterprise has allowed government security personnel to perform intelligence work remotely, increasing the effectiveness of our human resources," states Carlos Solano, Project Development Manager at Sonivision, Costa Rica, the Milestone partner who implemented the solution.

The Milestone solution offers an advanced surveillance system with top-of-the-line technology and open architecture, providing coverage of all surveillance needs through managing high-resolution, high-definition IP cameras, which would not have been possible with analog technology. Milestone XProtect Enterprise can access the video in both real time and recorded information - simultaneously. 

"Milestone XProtect Enterprise has a very intuitive user interface that allows access to remote viewing of different points of interest simultaneously, as well as recordings. With the intelligent search tools we can look for evidence easily that can be quickly exported and used as evidence," stated German Rojas Monje, Security Director, Judiciary System of Costa Rica. "In addition to its powerful remote surveillance, the XProtect® Smart Client interface has improved our ability to view and record events that take place both inside and outside the buildings. This has improved security and allowed us to strengthen our position against possible threats."

When the first stage of implementation was finished, operators of the system and the IT personnel who provide technical support were trained in two stages: basic training for both types of users, and one focused solely on the IT personnel in recommended practices for maintaining the XProtect Enterprise software and Sony cameras.

Solano continued: "All of the end users are in agreement due to its graphic design and intuitive interface, it is a significant improvement for the government's security. Whether running through scheduled monitoring routines or exporting and generating video evidence, Milestone's ease of use is significantly more helpful in protecting those who serve in the justice department."

Featured

  • Report: Cyber Attackers Continue to Turn to AI-Based Tools to Avoid Detection

    Comcast Business recently released its 2025 Cybersecurity Threat Report, a comprehensive analysis of 34.6 billion cybersecurity events detected between June 1,2024 and May 31, 2025. Now in its third year, the report offers business leaders a unique perspective into the evolving threat landscape and provides actionable insights to help organizations strengthen their defenses and align cybersecurity with business risk. Read Now

  • Axis Communications Creates AI-powered Video Surveillance Orchestra

    What if cameras could not only see the world, but interpret it—and respond like orchestra musicians reading sheet music: instantly, precisely, and in perfect harmony? That’s what global network technology leader Axis Communications set to find out. Read Now

  • Just as Expected

    GSX produced a wonderful tradeshow earlier this week. Monday was surprisingly strong in the morning, and the afternoon wasn’t bad at all. That’s Monday’s results and asking attendees to travel on Sunday. Just a quick hint, no one wants to give up their weekend to travel and set up an exhibit booth. I’m just saying. Read Now

    • Industry Events
    • GSX
  • NOLA: The Crescent City

    Twenty years later we finds ourselves in New Orleans. Twenty years ago the aftermath of Hurricane Katrina forced exhibitors and attendees to look elsewhere for tradeshow floor space. Read Now

    • Industry Events
    • GSX
  • Nothing Artificial About this Intelligence

    I have been looking forward to this year’s GSX show in New Orleans, the Cresent City, or if you prefer The Big Easy. It seems like quite a while since we’ve been here. Twenty years ago, ASIS, as it was known then was literally washed out of the city by someone known as Katrina. It is a good thing to come back to NOLA. Read Now

New Products

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings.