NICE Integrated Security Solutions Implemented at Lima Metro

Lima’s electric train authority, Autoridad Autónoma Tren Electrico (AATE), has implemented NICE’s integrated security solutions at Lima Metro, the new mass transit system for Lima, Peru, which is the fifth largest city in Latin America. Serving millions of passengers monthly, Lima Metro is using the NICE solutions portfolio to address security, safety, and operational risks on the transit system.
 
The NICE implementation is part of the large-scale Lima Metro project, which, in its first stage, included deployment at the train system’s operational control center as well as at 16 stations along Line 1. Line 1, which began commercial operations in April 2012, is a 22 kilometer (13.7 mile) train line that links the southern suburbs of Lima to the downtown area.
 
Overseeing the entire project is Lima’s Electric Train Consortium, Consorcio Tren Eléctrico (CTE), which was chosen by AATE as the main contractor for Line 1. System integrator Energetica S.A. collaborated with NICE on the installation of the NICE solutions and is providing ongoing support.
 
The NICE solutions that have been deployed at Lima Metro include NiceVision, NiceLog and NICE Inform, which together provide a wide range of security capabilities to maximize the effective handling of the entire incident lifecycle, from real-time management of the event to the investigation and debriefing stage. Using these solutions, Lima Metro is able to capture all voice communications between the control center, the train cars, and the stations and synchronize these recordings with video surveillance from any of 128 IP video cameras set up along the transit system in order to accurately reconstruct and investigate any incident or emergency situation.
 
The NICE solutions package also offers a high level of redundancy and reliability, as video recording will be conducted locally at each train station and centrally at the train system’s operational control center.
 
“NICE was the only company able to provide a multi-layered solution to address Lima Metro’s complete security needs,” said AATE Operations Manager Walter Arboleda. “Should an emergency or operational issue occur, NICE solutions will help Lima Metro personnel better manage that incident in real time and more thoroughly investigate it after the fact.”
 
“Lima Metro joins a growing list of transit operations that are using NICE’s integrated security solutions to secure people, operations, and infrastructure,” said Guy Yaniv, General Manager of the Surveillance Solutions Division at NICE. “We’re excited to be part of such an important public safety project in this large, metropolitan city. We’re also happy to see the growing adoption of our security solutions in Latin America.”

Featured

  • The Business Case for Video Analytics: Understanding the Real ROI

    For security professionals who may be hesitant to invest in video analytics, now's the time to reconsider. In a newly released Omdia report commissioned by BriefCam (now Milestone Systems), the research firm uncovered a compelling story: more than 85% of North American and European organizations that use video analytics achieve a return on investment within just one year. The study, which surveyed 140 end users across multiple industries, demonstrates that security technology is no longer just for security — it's a cross-organizational tool that delivers measurable business value far beyond traditional safety applications. Read Now

  • Survey: 54% of Organizations Cite Technical Debt as Top Hurdle to Identity System Modernization

    Modernizing identity systems is proving difficult for organizations due to two key challenges: decades of accumulated Identity and Access Management (IAM) technical debt and the complexity of managing access across multiple identity providers (IDPs). These findings come from the new Strata Identity-commissioned report, State of Multi-Cloud Identity: Insights and Trends for 2025. The report, based on survey data from the Cloud Security Alliance (CSA), highlights trends and challenges in securing cloud environments. The CSA is the world’s leading organization dedicated to defining standards, certifications, and best practices to help ensure a secure cloud computing environment. Read Now

  • Study: Only 35 Percent of Companies Include Cybersecurity Teams When Implementing AI

    Only 35 percent of cybersecurity professionals or teams are involved in the development of policy governing the use of AI technology in their enterprise, and nearly half (45 percent) report no involvement in the development, onboarding, or implementation of AI solutions, according to the recently released 2024 State of Cybersecurity survey report from ISACA, a global professional association advancing trust in technology. Read Now

  • New Report Series Highlights E-Commerce Threats, Fraud Against Retailers

    Trustwave, a cybersecurity and managed security services provider, recently released a series of reports detailing the threats facing the retail sector, marking the second year of its ongoing research into these critical security issues. Read Now

Featured Cybersecurity

Webinars

New Products

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions. 3

  • Unified VMS

    AxxonSoft introduces version 2.0 of the Axxon One VMS. The new release features integrations with various physical security systems, making Axxon One a unified VMS. Other enhancements include new AI video analytics and intelligent search functions, hardened cybersecurity, usability and performance improvements, and expanded cloud capabilities 3

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.” 3