Pivot3 Unveils Support and Professional Services Suite

Pivot3 Unveils Support and Professional Services Suite

  • Feb 12, 2013

Pivot3, Inc., a supplier of video surveillance and virtual desktop infrastructure (VDI) Serverless Storage Appliances, announced today that it has officially launched a new, professional services package. The comprehensive, professional services, which include training, installation and consulting support, will accelerate and optimize the deployment and management of Pivot3’s highly-available, converged storage appliances for video surveillance, VDI and other storage markets.

Pivot3 has invested significantly in the personnel and resources required to provide the expertise and capabilities its customers need to ensure the performance, security and reliability of their surveillance and IT platforms. The company has built a team with a strong understanding of solution and market requirements to drive close collaboration and project success with partners and customers. These value-added services, such as technology and solution training, deployment services and extended warranty options, are critical to helping Pivot3 customers meet their business goals.

“Pivot3 delivers a high-level of support to its go-to-market partners enabling us to ensure success in all of our project implementations,” said Glenn Heywood, area sales manager for Siemens Industry, Inc. “This professional services package affords us the expertise and resources needed to ensure the operation, safety and dependability of the solutions we deliver around its technology.”

Pivot3 professional services deliver value to system integrators, VARs and end users by ensuring Pivot3 appliances are supported proactively throughout product lifecycle, delivering customer satisfaction. This approach enables partners, in both the surveillance and VDI markets, to deliver a high-level of support for end users, tapping into its expertise to quickly troubleshoot issues. On-site, installation services allow partners to easily deploy and configure Pivot3 platforms.

“Organizations today face complex IT and surveillance solution challenges, including reduced budgets, insufficient staff and an ever-increasing flow of business demands. With the professional services package, we are able to collaborate with our partners to identify and meet those challenges head-on,” said Paul Kaeley, vice president and general manager of services with Pivot3. “Pivot3 professional services ensure peace-of-mind from system deployment to daily use, while ensuring our customers maximize business success in their projects.”

Featured

  • UL Solutions Launches Artificial Intelligence Safety Certification Services

    UL Solutions Inc., a global leader in safety science, today announced the launch of artificial intelligence (AI) safety certification services, enabling comprehensive assessments for evaluating the safety of AI-powered products. Read Now

  • ESA Announces Initiative to Introduce the SECURE Act in State Legislatures

    The Electronic Security Association (ESA), the national voice for the electronic security and life safety industry, has announced plans to introduce the SECURE Act in state legislatures across the country beginning in 2025. The proposal, known as Safeguarding Election Candidates Using Reasonable Expenditures, provides a clear framework that allows candidates and elected officials to use campaign funds for professional security services. Read Now

    • Guard Services

  • Ransomware Attacks Rise for the First Time in Six Months

    Ransomware attacks have risen for the first time in six months, increasing by 28% month-on-month to 421 attacks. While overall attack volume remained below 500, the uptick may signal a renewed escalation heading into the year’s most active period for cyber criminals. Read Now

  • Report: 47 Percent of Security Service Providers Are Not Yet Using AI or Automation Tools

    Trackforce, a provider of security workforce management platforms, today announced the launch of its 2025 Physical Security Operations Benchmark Report, an industry-first study that benchmarks both private security service providers and corporate security teams side by side. Based on a survey of over 300 security professionals across the globe, the report provides a comprehensive look at the state of physical security operations. Read Now

    • Guard Services

  • Identity Governance at the Crossroads of Complexity and Scale

    Modern enterprises are grappling with an increasing number of identities, both human and machine, across an ever-growing number of systems. They must also deal with increased operational demands, including faster onboarding, more scalable models, and tighter security enforcement. Navigating these ever-growing challenges with speed and accuracy requires a new approach to identity governance that is built for the future enterprise. Read Now

Most   Popular

New Products

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.

  • EasyGate SPT and SPD

    EasyGate SPT SPD

    Security solutions do not have to be ordinary, let alone unattractive. Having renewed their best-selling speed gates, Cominfo has once again demonstrated their Art of Security philosophy in practice — and confirmed their position as an industry-leading manufacturers of premium speed gates and turnstiles.

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation.