5 Tips for Selecting the Right Enterprise Remote Monitoring Solution

5 Tips for Selecting the Right Enterprise Remote Monitoring Solution

Everyone is looking for ways to be more efficient, more productive and more mobile. At the same time, security remains a top concern.

One of the ways to balance these priorities is with 5 Tips for Selecting the Right Enterprise Remote Monitoring Solutionremote surveillance monitoring solutions. For home security, these systems have become popular options, giving homeowners 24/7 peace of mind by enabling them to use their mobile devices to check alarm systems and view live video feeds virtually anytime, anywhere.

That same benefit of mobility and efficiency makes remote monitoring an attractive option for the enterprise. Remote monitoring can be a way to maximize productivity by freeing security personnel from the control room and enabling them to monitor live video feeds conveniently from any location. Recently, new solutions have hit the market, and many enterprise customers are evaluating how these options can fit into their business security strategies.

The term “enterprise” covers a wide variety of businesses, sometimes used to refer to organizations like schools, healthcare providers and public agencies. Each one has its own unique needs and security concerns.  For any type of enterprise technology investment, it’s important to first consider the organization’s goals and challenges, and from there, choose a solution that best addresses them. Remote monitoring solutions have several important components, and it’s particularly important to carefully consider how far each one goes to meet your specific needs.

Here are a few of the most important considerations for selecting the right remote monitoring solution:

Video Quality: Quality of video is perhaps the most important feature of any security solution. HD video is now becoming the standard for home-consumer products and enterprise-grade security products alike.

With the growth of H.264 compression, it is much easier to install video surveillance systems that can take advantage of HD video, significantly enhancing security capabilities and allowing enterprises to capture the minutest details essential to an investigation. Improved image quality of HD products has changed the face of the security industry by boosting preventative monitoring and increasing the value of evidence in the courtroom.

Multiple Streams: Whether you’re upgrading an existing legacy system or deploying a new solution, it is important to select cameras that can provide multiple streams, as this capability allows enterprises to choose the video quality and encoding options for each data stream.  

For example, customers can leverage full HD for recording in the camera or to a local recorder, while decreasing the overhead of streams assigned to remote monitoring.  This provides additional flexibility and ensures bandwidth is utilized as efficiently as possible.

Durability: A remote monitoring solution has two major hardware components – the surveillance video system and the mobile device that is used for remote viewing and control. Often, the costs of installing or upgrading a remote monitoring system can require a generous investment, so it’s important that both of these components are built to handle the environments they work in.

For outdoor surveillance cameras, features such as weather- and vandal-resistance are critical. More advanced outdoor surveillance devices offer rain-resistant coatings that significantly increase their operational utility in wet weather, reducing optical distortion and providing better visibility in rainy conditions.

On the mobile device side, drop resistance is an important feature – drops are the most common cause of failure for a mobile device. For true mobility, the ability to handle water, dust and extreme temperatures is important as is a screen that can be viewed in the daylight. These features will ensure that security personnel are not constrained by mobile device failures and can be as productive out in the field as they would be in a control room.

Mobile Connectivity: High-speed mobile broadband connectivity is the linchpin for any remote monitoring solution. This is, of course, standard on a mobile phone, but for tablets utilized in remote monitoring solutions, look for embedded wireless modules for 4G LTE connectivity. This will ensure that key remote monitoring functionality is available no matter where security personnel’s work takes them, including outside of Wi-Fi zones.

System Security: As cyber threats become an increasingly common problem, it is critically important to maintain security of the monitoring device you’re using to view the video feeds so that a hacker cannot access your device, and use it to view/control your surveillance video.

In healthcare settings, for example, patient privacy is a top concern. To ensure data integrity is maintained across your system, pay special attention to your system’s security capabilities and opt for solutions that offer both hardware- and software-based security features.

Mobility is critical for all types of business, and remote monitoring solutions allow customers to leverage efficiency gains while keeping their facilities safe and secure. These solutions give security personnel the ability to gain the situational awareness necessary to make timely, actionable decisions that put safety first. By keeping these considerations in mind, customers can select the right system to improve both security and efficiency. 

Featured

  • NOLA: The Crescent City

    Twenty years later we finds ourselves in New Orleans. Twenty years ago the aftermath of Hurricane Katrina forced exhibitors and attendees to look elsewhere for tradeshow floor space. Read Now

    • Industry Events
    • GSX
  • Nothing Artificial About this Intelligence

    I have been looking forward to this year’s GSX show in New Orleans, the Cresent City, or if you prefer The Big Easy. It seems like quite a while since we’ve been here. Twenty years ago, ASIS, as it was known then was literally washed out of the city by someone known as Katrina. It is a good thing to come back to NOLA. Read Now

  • From Monitors to Mission Control

    Security Operations Centers (SOC) were once defined by rows of static monitors, each displaying a single feed with operators quietly watching for issues. That model has become obsolete. Incidents evolve too quickly, data comes from multiple locations, and decisions must be made in seconds—not minutes. Read Now

  • New Gas Monkey Garage Venue Uses AI-Enhanced Video Technology

    Gas Monkey Garage, the automotive custom shop and entertainment brand founded by Richard Rawlings of Fast N’ Loud TV fame, has opened a vibrant new restaurant and bar in South Dakota, equipped with advanced, AI-enhanced video tech from IDIS Americas. Read Now

  • Data Driven, Proactive Response

    As cities face rising demands for smarter policing and faster emergency response, Real Time Crime Centers (RTCCs) are emerging as essential hubs for data-driven public safety. In this interview, two experts with deep field experience — Ross Bourgeois of New Orleans and Dean Cunningham of Axis Communications — draw on decades of operational, leadership and technology expertise to share how RTCCs are transforming public safety through innovation, interagency collaboration and a relentless focus on community impact. Read Now

New Products

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.

  • EasyGate SPT and SPD

    EasyGate SPT SPD

    Security solutions do not have to be ordinary, let alone unattractive. Having renewed their best-selling speed gates, Cominfo has once again demonstrated their Art of Security philosophy in practice — and confirmed their position as an industry-leading manufacturers of premium speed gates and turnstiles.

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation.