HID Global's NFC Tag Technology Reduces Fraud in Home Healthcare Market

HID Global announced the results of its HID Trusted Tag Services pilot that successfully demonstrate its ability to provide “proof of presence” and an auditable Electronic Visit Verification (EVV) record of caregivers in patients’ homes. Partnering in the pilot program wereDial-N-Document, which provides visit verification and documentation software to document employee activities, and Integrity Home Care, which offers a full range of home-based care services.

The pilot program is designed to test HID Trusted Tag Services’ ability to provide real-time authentication of caregiver visits using smartphones.Integrity Home Care case managers installed HID’s tamper-proof tags, which feature unique security and privacy attributes, to a light switch inside the patients’ homes. Upon arrival, caregivers tap the tag with their Near Field Communication (NFC) smartphone to create a secure connection to the Dial-N-Document system for authentication. This integrates seamlessly with the full encounter documentation captured by Dial-N-Document and is transmitted directly to Integrity’s billing payroll and scheduling software.

In addition to a 100% authentication accuracy rate, preliminary results of the pilot program demonstrate that use of HID Trusted Tag Services increased caregiver productivity by eliminating up to 30 seconds from each check-in.

“Partnering with HID Global has enabled us to make a seamless transition from traditional IVR to next-generation NFC-enabled, web-based documentation and authentication technology to meet the increasingly complex verification needs of our home health clients,” said Don O’Rourke, president, Dial-N-Document. “The results of this pilot program demonstrate conclusively that NFC technology and HID Trusted Tag Services in particular is an effective mechanism for location authentication, which is the critical first step in compliant documentation of patient encounters.”

“Dial-N-Document’s interactive online documentation system combined with the simplicity of HID Global’s trusted tags created a solution that is fast, easy to use and doesn’t require our caregivers to use unfamiliar devices,” said Jean Halbrook, IT software manager, Integrity Home Care. “It is an evolution that represents a significant advancement in documentation and EVV that will ultimately benefit patients as well as home health providers and payers.”

When integrated with a comprehensive documentation platform like Dial-N-Document, HID Trusted Tag Services complies with the EVV requirements for home health agencies enacted by several states as a condition of Medicaid participation in response to rampant billing fraud. In addition to providing an indisputable and auditable EVV record for agencies to use for billing and reimbursement, HID Trusted Tag Services integrates seamlessly into most clinical and administrative management software systems for real-time data transmissions that enable faster and more accurate claims processing and advanced analytics.

“Dial-N-Document’s partnership and the participation of Integrity Home Care were integral to the success of this pilot program,” said Marc Bielmann, vice president of Identification Technologies with HID Global. “It marks an important step forward in validating HID Trusted Tag Services as an effective solution for providing home health agencies with the security they need to comply with increasing complex regulatory mandates and protect themselves and their patients from fraud.”

Featured

  • Smarter Access Starts with Flexibility

    Today’s workplaces are undergoing a rapid evolution, driven by hybrid work models, emerging smart technologies, and flexible work schedules. To keep pace with growing workplace demands, buildings are becoming more dynamic – capable of adapting to how people move, work, and interact in real-time. Read Now

  • Trends Keeping an Eye on Business Decisions

    Today, AI continues to transform the way data is used to make important business decisions. AI and the cloud together are redefining how video surveillance systems are being used to simulate human intelligence by combining data analysis, prediction, and process automation with minimal human intervention. Many organizations are upgrading their surveillance systems to reap the benefits of technologies like AI and cloud applications. Read Now

  • The Future is Happening Outside the Cloud

    For years, the cloud has captivated the physical security industry. And for good reason. Remote access, elastic scalability and simplified maintenance reshaped how we think about deploying and managing systems. But as the number of cameras grows and resolutions push from HD to 4K and beyond, the cloud’s limits are becoming unavoidable. Bandwidth bottlenecks. Latency lags. Rising storage costs. These are not abstract concerns. Read Now

  • Right-Wing Activist Charlie Kirk Dies After Utah Valley University Shooting

    Charlie Kirk, a popular conservative activist and founder of Turning Point USA, died Wednesday after being shot during an on-campus event at Utah Valley University in Orem, Utah Read Now

  • The Impact of Convergence Between IT and Physical Security

    For years, the worlds of physical security and information technology (IT) remained separate. While they shared common goals and interests, they often worked in silos. Read Now

New Products

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings.

  • Camden CV-7600 High Security Card Readers

    Camden CV-7600 High Security Card Readers

    Camden Door Controls has relaunched its CV-7600 card readers in response to growing market demand for a more secure alternative to standard proximity credentials that can be easily cloned. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them virtually clone-proof and highly secure.

  • EasyGate SPT and SPD

    EasyGate SPT SPD

    Security solutions do not have to be ordinary, let alone unattractive. Having renewed their best-selling speed gates, Cominfo has once again demonstrated their Art of Security philosophy in practice — and confirmed their position as an industry-leading manufacturers of premium speed gates and turnstiles.