HID Global's NFC Tag Technology Reduces Fraud in Home Healthcare Market

HID Global announced the results of its HID Trusted Tag Services pilot that successfully demonstrate its ability to provide “proof of presence” and an auditable Electronic Visit Verification (EVV) record of caregivers in patients’ homes. Partnering in the pilot program wereDial-N-Document, which provides visit verification and documentation software to document employee activities, and Integrity Home Care, which offers a full range of home-based care services.

The pilot program is designed to test HID Trusted Tag Services’ ability to provide real-time authentication of caregiver visits using smartphones.Integrity Home Care case managers installed HID’s tamper-proof tags, which feature unique security and privacy attributes, to a light switch inside the patients’ homes. Upon arrival, caregivers tap the tag with their Near Field Communication (NFC) smartphone to create a secure connection to the Dial-N-Document system for authentication. This integrates seamlessly with the full encounter documentation captured by Dial-N-Document and is transmitted directly to Integrity’s billing payroll and scheduling software.

In addition to a 100% authentication accuracy rate, preliminary results of the pilot program demonstrate that use of HID Trusted Tag Services increased caregiver productivity by eliminating up to 30 seconds from each check-in.

“Partnering with HID Global has enabled us to make a seamless transition from traditional IVR to next-generation NFC-enabled, web-based documentation and authentication technology to meet the increasingly complex verification needs of our home health clients,” said Don O’Rourke, president, Dial-N-Document. “The results of this pilot program demonstrate conclusively that NFC technology and HID Trusted Tag Services in particular is an effective mechanism for location authentication, which is the critical first step in compliant documentation of patient encounters.”

“Dial-N-Document’s interactive online documentation system combined with the simplicity of HID Global’s trusted tags created a solution that is fast, easy to use and doesn’t require our caregivers to use unfamiliar devices,” said Jean Halbrook, IT software manager, Integrity Home Care. “It is an evolution that represents a significant advancement in documentation and EVV that will ultimately benefit patients as well as home health providers and payers.”

When integrated with a comprehensive documentation platform like Dial-N-Document, HID Trusted Tag Services complies with the EVV requirements for home health agencies enacted by several states as a condition of Medicaid participation in response to rampant billing fraud. In addition to providing an indisputable and auditable EVV record for agencies to use for billing and reimbursement, HID Trusted Tag Services integrates seamlessly into most clinical and administrative management software systems for real-time data transmissions that enable faster and more accurate claims processing and advanced analytics.

“Dial-N-Document’s partnership and the participation of Integrity Home Care were integral to the success of this pilot program,” said Marc Bielmann, vice president of Identification Technologies with HID Global. “It marks an important step forward in validating HID Trusted Tag Services as an effective solution for providing home health agencies with the security they need to comply with increasing complex regulatory mandates and protect themselves and their patients from fraud.”

Featured

  • Maximizing Your Security Budget This Year

    7 Ways You Can Secure a High-Traffic Commercial Security Gate  

    Your commercial security gate is one of your most powerful tools to keep thieves off your property. Without a security gate, your commercial perimeter security plan is all for nothing. Read Now

  • Making Safety and Security Intrinsic to School Design

    Public anxieties about school safety are escalating across the country. According to a 2023 Gallup report, 44% of parents fear for their child’s physical safety at school, a 10 percentage-point increase since 2019. Unfortunately, these fears are likely to increase if the incidence of school tragedies continues to mount. As a result, school leaders are now charged with two non-negotiable responsibilities. The first, as always, is to ensure kids have what they need to learn, grow, and thrive. Sadly, their second responsibility is to keep the children in their care safe from threats and physical danger. Read Now

  • The Power of a Layered Approach to Safety

    In a perfect world, every school would have an unlimited budget to help secure their schools. In reality, schools must prioritize what budget they have while navigating the complexities surrounding school security and lockdown. Read Now

  • How a Security System Can Enhance Arena Safety and the Fan Experience

    Ensuring guests have both a memorable experience and a safe one is no small feat for your physical security team. Stadiums, ballparks, arenas, and other large event venues are increasingly leveraging new technologies to transform the fan experience and maintain a high level of security. The goal is to preserve the integrity and excitement of the event while enhancing security and remaining “behind the scenes.” Read Now

Featured Cybersecurity

Webinars

New Products

  • EasyGate SPT and SPD

    EasyGate SPT SPD

    Security solutions do not have to be ordinary, let alone unattractive. Having renewed their best-selling speed gates, Cominfo has once again demonstrated their Art of Security philosophy in practice — and confirmed their position as an industry-leading manufacturers of premium speed gates and turnstiles. 3

  • Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

    Connect ONE®

    Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation. 3

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening. 3