New Yorkers on the Move
Custom IDs help improve security at parking garages
- By Monique Merhige
- Apr 01, 2015
Valet Anywhere provides on demand valet services throughout the New
York City area for New Yorkers who are on the move. The company provides
secure car parking in various NYC parking garages.
Customers can simply select their destination through the company’s website or
app to request a valet to pick up their car at a specific location. The valet will travel
to their destination, pick up the car for parking, and return at the requested time
and location. The rates are right and in line with New York City parking costs.
Remember, this is a valet service.
Valet Anywhere was looking for an ID card solution to help customers immediately
identify and verify the drivers and confirm that the right person is picking up
their vehicle, thus preventing theft and misplacement of customers’ vehicles.
“We have more than 25 valet drivers on staff and handle so many valuable
vehicles that we wanted to be able to give our customers peace of mind and help
them feel safe and secure with proper identification for all our drivers.” said Eric
Delancey, Manhattan operational manager at Valet Anywhere.
“After searching for a local ID card company, we were happy to find IDSecurityOnline.com in our backyard. Together we developed a solution to give our drivers
an ID Badge that includes our company colors—white and purple, company
logo, driver’s name, and employee ID number. This solution allows us to operate
more efficiently and improve safety.” Delancey said.
Security Comes First
Valet Anywhere was founded in January 2014 and quickly learned that the biggest
challenge was helping their customers feel safe and secure when leaving their car
in the hands of a stranger. In August 2014, Valet Anywhere worked with IDSecurityOnline
to implement the right ID solution that would help eliminate fear in
customers by immediately being able to verify the identity of the driver upon pickup.
They sent their card design to IDSecurityOnline.com and got high-quality ID
cards printed in record time.
“IDSecurityOnline.com’s turnaround time on getting us the ID Badges was
extremely quick and detail oriented,” Delancey said. “I liked the fact that they
treated me more than a customer and like a family member. Using its New York
facility for our test runs really showed us the importance of making our customers
feel secure with our parking services. We wanted to make this a seamless experience
where any feelings of doubt were quickly diminished with proper ID badges
worn by all our drivers and our management team.”
For IDSecurityOnline.com, it was all about delivering the right ID solution in
a timely manner.
“IDSecurityOnline.com is happy to deliver ID card solutions that help Valet
Anywhere’s customers feel safe when using their parking services.” said Gabriel
Schonzeit, IDSecurityOnline.com’s CEO. “We believe in building strong relationships
with our customers and exceeding expectations on each and every
Realizing the Benefits
In just a few short months, Valet Anywhere has realized considerable benefits from
using IDSecurityOnline.com’s ID cards. Customers now feel at ease when their car
is picked up and can quickly get the driver’s name and ID number for reference.
In addition, giving clear identification to all drivers has enabled the company
to dramatically reduce the amount of time required to secure new customers by
easily explaining the security process upfront to potential customers. The management
team has ID badges on-hand in case they have to take over for a driver or if
additional drivers are needed during their busy season.
Future plans include implementing a similar solution at their corporate office
where all 50 employees would need to show ID cards to enter the building or gain
access to restricted areas. As the company is revolutionizing the
parking industry by bringing the best parking experience at a
competitive price, IDSecurityOnline.com plans on being with
the company every step of the way as it expands and continues
to steer down the road of success.
This article originally appeared in the April 2015 issue of Security Today.
Monique Merhige is the president of Infusion Direct Marketing, based in Port Saint Lucie, FL.