Hanwha Techwin Announces Warranty and Replacement Program Enhancements

These programs are effective March 1, 2017

  • Feb 15, 2017

Hanwha Techwin America is pleased to announce new Warranty and Advanced Replacement Programs designed to enhance Gold and Silver STEP Partner support. These programs are effective March 1, 2017.

 

The enhanced Warranty Program, which covers all IP cameras and NVRs, is a two-tiered program. All Gold and Silver STEP Partners will be offered a five (5) year warranty on parts and labor for all IP products. All Authorized and non-Partner resellers receive a three (3) year warranty on parts and labor for eligible products. The zoom/focus and pan/tilt motor assembly for IP PTZ cameras will remain three (3) years.

 

“Our new enhanced Warranty and Advanced Replacement Programs underscore Hanwha Techwin America’s indelible commitment to our reseller partners,” said Tom Cook, Vice President of Sales, Hanwha Techwin America. “This commitment to our reseller partners ensures the availability of replacement products and extended warranty coverage, and further amplifies the advantages Hanwha Techwin America brings to the industry.”

 

The Advanced Replacement (AR) Program, which covers all IP cameras and NVRs, is designed to augment Hanwha Gold and Silver STEP Partners accessibility to replacement products, should it be needed. Under this new AR Program Gold STEP Partners are provided advanced replacement of IP cameras and NVRs for a period of one (1) year from the date of original purchase. Silver STEP Partners receive advanced replacement of eligible IP cameras and NVRs for a period of six (6) months from date of original purchase.

Featured

  • Survey: 54% of Organizations Cite Technical Debt as Top Hurdle to Identity System Modernization

    Modernizing identity systems is proving difficult for organizations due to two key challenges: decades of accumulated Identity and Access Management (IAM) technical debt and the complexity of managing access across multiple identity providers (IDPs). These findings come from the new Strata Identity-commissioned report, State of Multi-Cloud Identity: Insights and Trends for 2025. The report, based on survey data from the Cloud Security Alliance (CSA), highlights trends and challenges in securing cloud environments. The CSA is the world’s leading organization dedicated to defining standards, certifications, and best practices to help ensure a secure cloud computing environment. Read Now

  • Study: Only 35 Percent of Companies Include Cybersecurity Teams When Implementing AI

    Only 35 percent of cybersecurity professionals or teams are involved in the development of policy governing the use of AI technology in their enterprise, and nearly half (45 percent) report no involvement in the development, onboarding, or implementation of AI solutions, according to the recently released 2024 State of Cybersecurity survey report from ISACA, a global professional association advancing trust in technology. Read Now

  • New Report Series Highlights E-Commerce Threats, Fraud Against Retailers

    Trustwave, a cybersecurity and managed security services provider, recently released a series of reports detailing the threats facing the retail sector, marking the second year of its ongoing research into these critical security issues. Read Now

  • Stay Secure in 2024: Updated Cybersecurity Tips for the Office and at Home

    Cyber criminals get more inventive every year. Cybersecurity threats continue to evolve and are a moving target for business owners in 2024. Companies large and small need to employ cybersecurity best practices throughout their organization. That includes security integrators, manufacturers, and end users. Read Now

Most   Popular

Featured Cybersecurity

Webinars

New Products

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols. 3

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions. 3

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge. 3