Chilean Coca-Cola bottling location upgrades to IP video to secure assets, improve operations
- By Courtney Pedersen
- Sep 01, 2017
Coca-Cola Andina is among the three largest Coca-
Cola bottlers in Latin America, servicing franchised
territories with almost 52 million people. In 2014, Coca-
Cola Andina delivered more than 4.7 billion liters
of soft drinks, juices and bottled waters to market.
The multinational company employs about 20,000 people in the four
countries, including Brazil, Paraguay, Argentina and Chile.
The Coca-Cola Andina facility in Chile, features four production
plants with 18 buildings, and approximately 5,000 employees. The
video security system upgrade project began five years ago and the
installation involved 16 of the facility’s 18 buildings. The building
sizes are diverse, ranging from 20 to 67 acres.
Given these big dimensions, the company undertook a project to
completely upgrade its analog security system. Today, Coca-Cola Andina
has a modern IP network-based video security system that helps
the company secure staff and assets, and reduce operational losses.
Andina chose a Milestone system that allows video to be recorded
and viewed by authorized users from anywhere on the network, and
brings centralized control of multiple sites. This capability helps the
company reduce the need for duplicate staff or equipment in each
location, with potential savings of thousands of dollars in salaries
and equipment costs. Maintenance and service costs are also reduced
because IP-based systems can be adjusted, reviewed or even reconfigured
without reinstalling or pulling new cabling.
“Coca-Cola Andina had a basic analog system that did not allow
them to control real-time asset security procedures or perform forensic
analysis on images to determine the cause of errors,” said Romina
Zamora, commercial manager, CTIS-GROUP, the integration firm
for the project.
Zamora said that Coca-Cola Andina had already purchased the
cameras and hardware, and for that reason it was necessary to have
an open platform architecture for the video management software to
For these reasons, Coca-Cola Andina chose the Milestone XProtect
Corporate video management software (VMS) to manage the
varied cameras and security devices, including Axis, Sony and Dahua
cameras, and the integration with an OPTEX access control system.
“Since we started working with the Milestone system, we have
lowered our intrusion rates, which is of the utmost importance because
there are banking entities within our facility,” said Guillermo
Ampuero, deputy manager of security and general services, Coca-
Cola Andina Chile. “Currently in Chile, there are increasing thefts at
automatic teller machines and with vehicles in the parking lots. This
requires us to implement more measures within the platform to be
able to detect these types of cases in real time.”
The facility’s centralized control room is operated 24 hours a day,
seven days a week, with two operators per shift focused on controlling
security procedures by executing automated responses, such as
zooming in on an object that is generating an alarm, or displaying
video events that present risks. The system is mainly responsible for
perimeter security and control of logistics procedures to reduce internal
“The result has been very positive. Last year,
maps and geo-referencing were incorporated,
which allow us to show that our choice of platform
grants an excellent return on investment,”
This article originally appeared in the September 2017 issue of Security Today.