Knight Security Systems Announces the Launch of KnightSentry 2.0

New System Health Monitoring Software Enables Faster Resolution Than Ever

  • Jan 23, 2018

Knight Security Systems is proud to announce the launch of KnightSentry 2.0, an upgrade to its patented system health monitoring solution featuring new and enhanced software capabilities that will enable faster resolution of client issues than ever before. Knight clients can leverage this advanced offering through SecurePlan service level agreements (SLAs) or, for the first time, by licensing KnightSentry software to perform their own system health monitoring in house. KnightSentry 2.0 will be available to all clients for upgrade in 2018.

“KnightSentry 2.0’s innovative software gives us an expanded view of system health, expedites communication, and really speeds the path to resolution for any issues that arise,” says Phil Lake, President and CEO of Knight Security Systems. “That’s all thanks to the user-friendly dashboard, detailed alerts and flexible reporting options.”

The new dashboard enables both Knight technicians as well as clients to view real-time updates on system and device status across all client facilities, using a beautiful, intuitive interface. Color-coded alerts and graphical depiction of data make it easy to identify and analyze system issues, as quickly as possible. The dashboard provides detailed device information as well as a heuristic network traffic analysis, yielding a comprehensive understanding of system health on an ongoing basis.

KnightSentry 2.0’s robust alerting system serves as the “check engine” light for every IP-based physical security device on a client’s network. The increased number of alerts — as well as the increased level of detail available — enables system health diagnostics to be performed much more accurately and efficiently. KnightSentry 2.0 error alerts include general on/off, CPU, and temperature alerts; as well as:

  • Hard-drive failure
  • System-wide power failure
  • Backup power failure
  • Video recording services (NEW)
  • Critical services failure (NEW)
  • Bandwidth (NEW)
  • Device data traffic throughput (NEW)
  • Device website access (NEW)
  • Access control (NEW)
  • Memory available (NEW)
  • Battery runtime failure (NEW)

“With KnightSentry’s new dashboard and greatly expanded alerting capabilities, Knight technicians and our clients can see the big picture as well as the smallest level of device detail, and all of it’s easier to understand and analyze efficiently,” says Trey West, Chief Technical Officer at Knight Security Systems. “Today’s security solutions sometimes feel like they’re ‘set it and forget it,’ but you do have to watch over every device and the entire network to make sure all systems work correctly when needed."

Reporting is another important new feature, which provides KnightSentry technicians and clients with shareable documentation of system health, uptime performance, issues, and resolution over time. Reports can be automated or generated on demand; with daily, weekly, or monthly data windows. Thanks to these new reporting options, clients can demonstrate the value of their security investment more effectively, and leverage historical data to improve budgeting and forecasting for future needs. Those with compliance mandates can also use KnightSentry’s reporting to generate the necessary audits and reporting as needed.

With this new release, Knight will offer system health monitoring via its award-winning SecurePlan™ service level agreements and, for the first time, as an on-premise option enabled via software licensing. KnightSentry software licensing will provide all of the benefits of the new dashboard, alerts and reporting to clients who prefer to keep their security system monitoring and management in-house.

To learn more about KnightSentry 2.0, please call 877-590-7990 or visit knightsecurity.com/solutions/knightsentry.

 

Featured

  • Security Industry Association Announces the 2026 Security Megatrends

    The Security Industry Association (SIA) has identified and forecasted the 2026 Security Megatrends, which form the basis of SIA’s signature annual Security Megatrends report defining the top 10 factors influencing both near- and long-term change in the global security industry. Read Now

  • The Future of Access Control: Cloud-Based Solutions for Safer Workplaces

    Access controls have revolutionized the way we protect our people, assets and operations. Gone are the days of cumbersome keychains and the security liabilities they introduced, but it’s a mistake to think that their evolution has reached its peak. Read Now

  • A Look at AI

    Large language models (LLMs) have taken the world by storm. Within months of OpenAI launching its AI chatbot, ChatGPT, it amassed more than 100 million users, making it the fastest-growing consumer application in history. Read Now

  • First, Do No Harm: Responsibly Applying Artificial Intelligence

    It was 2022 when early LLMs (Large Language Models) brought the term “AI” into mainstream public consciousness and since then, we’ve seen security corporations and integrators attempt to develop their solutions and sales pitches around the biggest tech boom of the 21st century. However, not all “artificial intelligence” is equally suitable for security applications, and it’s essential for end users to remain vigilant in understanding how their solutions are utilizing AI. Read Now

  • Improve Incident Response With Intelligent Cloud Video Surveillance

    Video surveillance is a vital part of business security, helping institutions protect against everyday threats for increased employee, customer, and student safety. However, many outdated surveillance solutions lack the ability to offer immediate insights into critical incidents. This slows down investigations and limits how effectively teams can respond to situations, creating greater risks for the organization. Read Now

Most   Popular

New Products

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings.

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame.

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation.