Knight Security Systems Announces the Launch of KnightSentry 2.0

New System Health Monitoring Software Enables Faster Resolution Than Ever

  • Jan 23, 2018

Knight Security Systems is proud to announce the launch of KnightSentry 2.0, an upgrade to its patented system health monitoring solution featuring new and enhanced software capabilities that will enable faster resolution of client issues than ever before. Knight clients can leverage this advanced offering through SecurePlan service level agreements (SLAs) or, for the first time, by licensing KnightSentry software to perform their own system health monitoring in house. KnightSentry 2.0 will be available to all clients for upgrade in 2018.

“KnightSentry 2.0’s innovative software gives us an expanded view of system health, expedites communication, and really speeds the path to resolution for any issues that arise,” says Phil Lake, President and CEO of Knight Security Systems. “That’s all thanks to the user-friendly dashboard, detailed alerts and flexible reporting options.”

The new dashboard enables both Knight technicians as well as clients to view real-time updates on system and device status across all client facilities, using a beautiful, intuitive interface. Color-coded alerts and graphical depiction of data make it easy to identify and analyze system issues, as quickly as possible. The dashboard provides detailed device information as well as a heuristic network traffic analysis, yielding a comprehensive understanding of system health on an ongoing basis.

KnightSentry 2.0’s robust alerting system serves as the “check engine” light for every IP-based physical security device on a client’s network. The increased number of alerts — as well as the increased level of detail available — enables system health diagnostics to be performed much more accurately and efficiently. KnightSentry 2.0 error alerts include general on/off, CPU, and temperature alerts; as well as:

  • Hard-drive failure
  • System-wide power failure
  • Backup power failure
  • Video recording services (NEW)
  • Critical services failure (NEW)
  • Bandwidth (NEW)
  • Device data traffic throughput (NEW)
  • Device website access (NEW)
  • Access control (NEW)
  • Memory available (NEW)
  • Battery runtime failure (NEW)

“With KnightSentry’s new dashboard and greatly expanded alerting capabilities, Knight technicians and our clients can see the big picture as well as the smallest level of device detail, and all of it’s easier to understand and analyze efficiently,” says Trey West, Chief Technical Officer at Knight Security Systems. “Today’s security solutions sometimes feel like they’re ‘set it and forget it,’ but you do have to watch over every device and the entire network to make sure all systems work correctly when needed."

Reporting is another important new feature, which provides KnightSentry technicians and clients with shareable documentation of system health, uptime performance, issues, and resolution over time. Reports can be automated or generated on demand; with daily, weekly, or monthly data windows. Thanks to these new reporting options, clients can demonstrate the value of their security investment more effectively, and leverage historical data to improve budgeting and forecasting for future needs. Those with compliance mandates can also use KnightSentry’s reporting to generate the necessary audits and reporting as needed.

With this new release, Knight will offer system health monitoring via its award-winning SecurePlan™ service level agreements and, for the first time, as an on-premise option enabled via software licensing. KnightSentry software licensing will provide all of the benefits of the new dashboard, alerts and reporting to clients who prefer to keep their security system monitoring and management in-house.

To learn more about KnightSentry 2.0, please call 877-590-7990 or visit knightsecurity.com/solutions/knightsentry.

 

Featured

  • Freedom of Choice

    In today's security landscape, we are witnessing a fundamental transformation in how organizations manage digital evidence. Law enforcement agencies, campus security teams, and large facility operators face increasingly complex challenges with expanding video data, tightening budget constraints and inflexible systems that limit innovation. Read Now

  • Accelerating a Pathway

    There is a new trend touting the transformational qualities of AI’s ability to deliver actionable data and predictive analysis that in many instances, seems to be a bit of an overpromise. The reality is that very few solutions in the cyber-physical security (CPS) space live up to this high expectation with the one exception being the new generation of Physical Identity and Access Management (PIAM) software – herein recategorized as PIAM+. Read Now

  • Protecting Your Zones

    It is game day. You can feel the crowd’s energy. In the parking lot. At the gate. In the stadium. On the concourse. Fans are eager to party. Food and merchandise vendors ready themselves for the rush. Read Now

  • Street Smarts

    The ongoing acceptance of AI and advanced data analytics has allowed surveillance camera technology to shift from being a tactical tool to a strategic business solution. Combining traditional surveillance technology with AI-based data-driven insights can streamline transportation systems, enhance traffic management, improve situational awareness, optimize resource allocation and streamline emergency response procedures. Read Now

  • The Progress of Biometrics

Most   Popular

New Products

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings.