Hotels Defying Do Not Disturb Signs

Hotels Defying Do Not Disturb Signs

Even if guests put up a “Do Not Disturb” sign on their door, security will enter the room to perform the search.

Caesars Entertainment, one of the world’s largest casino companies, is ruffling customers’ feathers with newly minted security procedures in the wake of the October 2017 mass shooting in Las Vegas.

Caesars began the rollout of these new policies in February 2018, mandating a visual search of a room by security personnel if hotel staff have not had access to the room in over 24 hours.  Even if guests put up a “Do Not Disturb” sign on their door, security will enter the room to perform the search.

Other new security policies include hotel staff being given small panic buttons to use if they feel threatened, and the use of security to enter rooms instead of housekeepers being alone to do so.

Caesars Entertainment will join other hotel giants including Disney and Hilton in enacting new security policies following the Oct. 1, 2017 massacre at Mandalay Bay Resort & Casino, where a guest in a corner suite rained gunfire on a music festival, killing 58 people and wounding hundreds more.

The guest in question had a “Do Not Disturb” sign on their door for three consecutive days prior to the attack, and during this time stockpiled over 20 guns and hundreds of rounds of ammunition.

The fallout of these new security policies was sudden and pronounced earlier this month at DEFCON, a hacking convention held annually in Las Vegas. Dozens of attendees staying at Caesar’s Palace reported and often even recorded unannounced security incursions into their rooms, despite “Do Not Disturb” signs. Items that, according to the hotel, resembled weapons were confiscated, such as lighters and soldering irons.

There is no industry standard for how long hotels wait before attempting to contact guests.

About the Author

Jordan Lutke is an intern with 1105 Media.

Featured

  • Maximizing Your Security Budget This Year

    7 Ways You Can Secure a High-Traffic Commercial Security Gate  

    Your commercial security gate is one of your most powerful tools to keep thieves off your property. Without a security gate, your commercial perimeter security plan is all for nothing. Read Now

  • Survey: Only 13 Percent of Research Institutions Are Prepared for AI

    A new survey commissioned by SHI International and Dell Technologies underscores the transformative potential of artificial intelligence (AI) while exposing significant gaps in preparedness at many research institutions. Read Now

  • Survey: 70 Percent of Organizations Have Established Dedicated SaaS Security Teams

    Seventy percent of organizations have prioritized investment in SaaS security, establishing dedicated SaaS security teams, despite economic uncertainty and workforce reductions. This was a key finding in the fourth Annual SaaS Security Survey Report: 2025 CISO Plans and Priorities released today by the Cloud Security Alliance (CSA), the world’s leading organization dedicated to defining standards, certifications, and best practices to help ensure a secure cloud computing environment. Read Now

  • Mobile Applications Are Empowering Security Personnel

    From real-time surveillance and access control management to remote monitoring and communications, a new generation of mobile applications is empowering security personnel to protect people and places. Mobile applications for physical security systems are emerging as indispensable tools to enhance safety. They also offer many features that are reshaping how modern security professionals approach their work. Read Now

Featured Cybersecurity

Webinars

New Products

  • A8V MIND

    A8V MIND

    Hexagon’s Geosystems presents a portable version of its Accur8vision detection system. A rugged all-in-one solution, the A8V MIND (Mobile Intrusion Detection) is designed to provide flexible protection of critical outdoor infrastructure and objects. Hexagon’s Accur8vision is a volumetric detection system that employs LiDAR technology to safeguard entire areas. Whenever it detects movement in a specified zone, it automatically differentiates a threat from a nonthreat, and immediately notifies security staff if necessary. Person detection is carried out within a radius of 80 meters from this device. Connected remotely via a portable computer device, it enables remote surveillance and does not depend on security staff patrolling the area. 3

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings. 3

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions. 3