Ontario Cannabis Store Data Breach Affects 4,500 Customers

Ontario Cannabis Store Data Breach Affects 4,500 Customers

In a privacy update on its site, the Ontario Cannabis Store said the breach affected about 2 percent of its customer orders, or 4,500 customers. Canada Post said customers’ information was accessed by someone using its delivery tracking tool.

The Ontario Cannabis Store has reported a data breach that took place Nov. 1 through the Canada Post and affected information from 4,500 customers.

In a privacy update on its site, the OCS said the breach affected about 2 percent of its customer orders, or 4,500 customers. Canada Post said customers’ information was accessed by someone using its delivery tracking tool.

"Since Nov. 1, the OCS has worked closely with Canada Post to identify the cause of this issue and to prevent any further unauthorized access to customer delivery information," the OCS said.

According to the OCS, if the people who made the orders were not the same as the people who signed for delivery, their names were not obtained. Delivery information that was disclosed includes postal codes, names or initials of those who signed for delivery, date of delivery, OCS reference numbers, Canada Post tracking numbers and OCS corporate names and business addresses.

Canada Post said it was confident that the person who accessed the information only shared it with the postal service and deleted it without using it further.

OCS said it has informed all affected customers of the breach, as well as Ontario’s privacy commissioner, Brian Beamish.

"I'm certainly pleased that OCS took the step of notifying people of the breach and making it public," Beamish said. "That level of transparency is good."

About the Author

Jessica Davis is the Associate Content Editor for 1105 Media.

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