Alarm.com Wins 2020 CE Pro BEST Product Award -- Security Today

Alarm.com Wins 2020 CE Pro BEST Product Award

Sep 28, 2020

On My Way, a key feature of the Alarm.com MobileTech application for technicians, is the 2020 CE Pro BEST Product award winner for the Tools, Testing and Calibration category. On My Way modernizes the management of service appointments and customer expectations. It uses technicians’ mobile devices to provide useful navigation to service and installation appointments, sends more accurate arrival time email notifications to customers and helps service providers gauge the efficiency of their workforce.

“MobileTech and its award-winning features like On My Way helps our partners achieve maximum efficiency with minimal effort,” said Adam Brandfass, director of product management at Alarm.com. “Sharing valuable information between technicians, customers and the back office is critical for maintaining an effective team and strong customer relationships. Being recognized by CE Pro with a BEST Product award is extra motivation for our team as we continue developing tools and resources that help ensure our partners deliver an exceptional customer experience.”

Combining MobileTech’s advanced technology with location services lets Alarm.com security provider partners create Geo-Fences around appointment properties so they can effortlessly track their technicians’ arrival and departure times. On My Way Actions is a new enhancement that triggers automated key installation or troubleshooting actions when technicians are on their way to a customer visit or cross the Geo-Fence. In addition, On My Way uses customer visit data from the MobileTech app to create Task Summaries so service providers can better assess and improve their team's performance.

Featured

UL Solutions Launches Artificial Intelligence Safety Certification Services

UL Solutions Inc., a global leader in safety science, today announced the launch of artificial intelligence (AI) safety certification services, enabling comprehensive assessments for evaluating the safety of AI-powered products. Read Now
- Artificial Intelligence
Ransomware Attacks Rise for the First Time in Six Months

Ransomware attacks have risen for the first time in six months, increasing by 28% month-on-month to 421 attacks. While overall attack volume remained below 500, the uptick may signal a renewed escalation heading into the year’s most active period for cyber criminals. Read Now
- Cybersecurity
Report: 47 Percent of Security Service Providers Are Not Yet Using AI or Automation Tools

Trackforce, a provider of security workforce management platforms, today announced the launch of its 2025 Physical Security Operations Benchmark Report, an industry-first study that benchmarks both private security service providers and corporate security teams side by side. Based on a survey of over 300 security professionals across the globe, the report provides a comprehensive look at the state of physical security operations. Read Now
- Guard Services
Identity Governance at the Crossroads of Complexity and Scale

Modern enterprises are grappling with an increasing number of identities, both human and machine, across an ever-growing number of systems. They must also deal with increased operational demands, including faster onboarding, more scalable models, and tighter security enforcement. Navigating these ever-growing challenges with speed and accuracy requires a new approach to identity governance that is built for the future enterprise. Read Now
- Cybersecurity
Eagle Eye Networks Launches AI Camera Gun Detection

Eagle Eye Networks, a provider of cloud video surveillance, recently introduced Eagle Eye Gun Detection, a new layer of protection for schools and businesses that works with existing security cameras and infrastructure. Eagle Eye Networks is the first to build gun detection into its platform. Read Now
- Active Shooter

Security Today eNews

Sign up today for essential industry news and product information that can help you stay afloat in the fast-paced world of security.

Email Address*Country*

Please type the letters/numbers you see above.

Webinars

Whitepapers

New Products

ResponderLink

Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.
QCS7230 System-on-Chip (SoC)

The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge.
Compact IP Video Intercom

Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.